布爾戈斯Arco de San Esteban附近酒店

10點,預訂日期錯了,沒問題地改了,我非常感激。 非常好,儘管停車費20歐元,但卻很貴。 很遺的是他們沒有把房間的暖氣放到這裏,而當我們到達街頭時,一度的溫度就了。 這間房間的確是巨大的。

I worked in the hospitality industry for 10 years. If this is a ”3-star hotel” then I'd hate to see what a 2 or 1 star hotel is. Who gave them 3 stars? There is not even a concierge or manager onsite, but rather a young desk agent and servers running the hotel with zero management experience. I ordered a salad from the hotel restaurant and 20 minutes later, still hadn't received it. When I inquired where it was, I was told that there was only one person working in the restaurant kitchen. A 3 star hotel with only one person working in the restaurant's kitchen? I don't think so. They had zero ability to remedy the situation but could only make excuses. I watched people that ordered after I receive hot food, but the kitchen couldn't even put out a cold salad in a timely fashion. If this is a ”3-star hotel”, then I'll stay in a Motel 6 and still get better service.

Stayed here for three days as a rest stop during my camino. Conveniently located near the major sights -- either walking distance (Cathedral, Monasterio de San Juan, etc.) or a short taxi ride away (Cartuja de Santa Maria de Miraflores and Monasterio de Santa Maria la Real de las Huelgas). The service provided was exceptional. My room was spacious and clean, and the bed was comfortable. Wifi connection was fast and stable. Breakfast was delicious and the choices were varied. It was quiet even if situated beside the street.

Los dos recepcionistas que nos atendieron fueron muy amables y atentos. La habitación limpia, acogedora y silenciosa. La ubicación excelente en zona céntrica. Sin duda volveremos en cuanto tengamos oportunidad. Gracias por hacernos tan agradable la estancia.

Very good hotel in the middle of the city. The secure parking is excellent and directly below the reception. The front desk staff were all very friendly and helpful. We ate in the hotel restaurant as thanks to the protesting farmers our 6 hour journey took 12 hours instead of 6! The late hour of arrival made it a bit of a hobsons choice but it turned out that every cloud has a silver lining! The set menu was superb as were the staff. I normally avoid hotel restaurants but if you stay here the set 3 course menu is fabulous and fantastic value for money. The restaurant staff were also friendly efficient and helpful. We would particularly like to thank them for turning what was an incredibly stressful day into one not too bad.

OK hotel, well situated to walk into town. It is a little run down and the rooms are fairly small. The breakfast is above average though and the staff is friendly. Down side is they do not have their own parking so you either park on the street if you can find a spot or in the Plaza Major parking garage which is a 5 minute walk.

Hotel bien localizado en el centro de Burgos, con unas instalaciones no muy ampliasen sus zonas comunes pero con habitaciones cómodas y limpias, así como su baño. Cama cómoda y doble acristalamiento en sus ventanas para mejorar el descanso. Como punto a mejorar, el desayuno, de los tres días que nos quedamos, dos de ellos pusieron el desayuno en la cafetería de la entrada y era un poco estrecha para los huéspedes que habían en el hotel, aparte que se terminaba la comida y no daba tiempo a la camarera a reponer. El último día abrieron un salón amplio en la primera planta y fue mucho mejor, tanto por su espacio, como por el servicio. Otro detalle es que por las noches no hay personal en recepción.

My partner and I are staying at Hotel Rice Reyes Católico in a group booking as part of an arts festival in beautiful Burgos, Spain. We have been in Burgos 17 times (but who’s counting?), so we know the town and the hotels. When we arrived at the hotel and went to our room, it was stuffy. We turned on the air conditioning, but nothing happened. No cool air came out of the vents. We left, had dinner, and returned around 11 p.m. Still no air. We asked the night desk clerk about the AC. He said, “Do you have a fan?” We said that we didn’t, but when we entered our room, we saw that a fan had been brought to the room. This fan was our air conditioning. In Spain. In July. On day four of our stay, the fan is still our AC, despite repeated requests to the front disk to have the AC fixed. The response is always, “We hope that the AC will be fixed today.” Hopes and prayers, y’all. Our room, upgraded from a basic domicile, is barely large enough for two people and their luggage. The closet space is minimal, and you can’t hang a suit jacket without it touching the.bottom of the closet. This is a dorm room or a youth hostel, not a hotel. Furthermore, our upgraded room is on the back of the hotel, with a view of a concrete wall. Charming… And then there’s the smell of sewerage that permeates not only our room, but the rooms of our colleagues. Funky and nasty, to say the least. The breakfasts are barely adequate. The soggy tortilla, the most typical dish in Spain, is inedible. Really? If you are planning to visit Burgos, one of the preeminent smaller towns in Spain, with the most impressive cathedral in the country, please do yourself a favor and don’t stay at this sinkhole of a hotel. There are plenty of better affordable options. The hotel has the nerve to call itself a four-star operation. It’s a two-star hotel at best, and given our experience, it’s actually a one-star establishment. Avoid at all costs.