世紀碼頭服務式公寓(Century Wharf by Urban Space)

Filthy, disgusting apartment !! Stained carpets, dirty walls, excessive dust on sockets, plugs but more so headboard !! Unusable pots, chipped glass tables, poo in toilet, filthy toilets, mould bathroom and kitchen, limescale outside kettle, the list goes on...... after contacting them twice they sent out a duty manager, to be told they are undergoing refubishment, so where is that information when advertising. And sorry but an apology does not wash it. You mis sold us this apartment saying it was home from home and comfortable. It is a disgrace that you could put people in this unhealthy, unfit for human habitation so called apartment. I have asked for details of someone I can make a complaint to, getting nowhere !! I am more than unhappy I am angry and disgusted that we have paid the same money as someone in one of your refurbished apartments and did not book this. No apology is going to help here. £490 to live like this for 5 days, you wouldn't move us or offer refund !! I will be taking this further as no one should be treated like this. It is simply shocking !! I have so many photos but can only put 10 on here !!