套房風格卡巴雷特- 僅供住宿(Presidential Suites Lifestyle Cabarete - Room Only)

El hotel era increíble, y los empleados muy atentos, lo único es que está bastante lejos del centro de Puerto Plata y del aeropuerto. Pero, la zona de Cabarete está muy bien , ya que hay bastante movimiento de extranjeros y mucha fiesta. En lo que respecta muy buen lugar. (PD: Hay poca oferta de Uber ) Si vais y hay un Uber con el nombre de Ever, es el mejorr ＜3

Excellent location

La propiedad al este abandonada podria ser adquirida por ustedes retaurada y podria ser mejor y con menos ruido, ya que poderme concentrar en la habitacion fue imposible por el ruido de camiones, motores y carros.

Muy limpia y personal bien amable

Excellente

The property itself and the room were very good, and might even rate four stars. The exception is the fourth floor where we were first located (the fifth floor has the same problem). The room balcony faces the busiest and noisiest street in the Dominican Republic; it was impossible to use. After repeated requests and two nights we were moved to the third floor, which was much quieter and had a very pleasant balcony overlooking the back garden. The room was more than adequate. The staff service, however, was non-existent by design. Hotel staff never once entered or cleaned the room (we stayed 10 days). When I asked for clean towels I was referred to the desk; they informed me that for $5 US we could have the original towels replaced by clean ones. I refused. It was by any measure, one-star-hotel service. The management of this hotel is cheap beyond compare, and are turning a first class place into a beggarly bother, apparently trying to save a few bucks by not providing their customers with services that even roadside motels provide without question. What a shame and a wasted opportunity.

We were unaware that our room would not be cleaned unless we paid extra. We were given two towles for 3 nights and had to remove our trash on our own.

While we reserved a garden view, we were given a terribly loud road facing room. We did get garden view after raising our disgust. No housekeeping of any kind without additional costs. Would never ever stay there again.

Customer's service very awful! Their demeanor not welcome, uncomfortable. Checked out early after a staff unlocked and came into my room, even though I called aloud to wait! I am not dress,her response was, doing resport,nonsense ! Room occupied..Invade our privacy. Room very spacious and clean but that changed when I saw a roach on night table. Upon checking out, admin staff halt my taxi to check room inventory, really!!! No one want anything to steal.. they charged 15US to changed bedding and suply towel, clean room..unheard of! I would not recommend and ofcourse my last visit.