金蘭AIMI Shop附近酒店

Mọi thứ ổn, xa trung tâm thành phố nhưng gần sân bay, xung quanh ko có quán ăn. mọi người nên đi từ hai người vì ở đây vắng, ban đêm đi 1 mình hơi sợ.

My family had a bad experience in the Area Cam Ranh. We had 4 people- a big family , booked 2 rooms . When we came, they arranged 2 rooms very far from each other. Not welcome drink. And waiting for the check in the new room until 4:00 p.m. At the pool, we have to rent the life jacket for my kids, just using for 1 hour-50.000 . At night, there wasn’t anything to see or play. But in the advertising Facebook had a film watching outside, Arena Town,…. But the night nothing to play. In the morning of the day after, my kids played at kids club. The staff was very rude. Don’t allow to bring any drink. But my kids need water if they thirsty. I put in the corner at the shoes putting but they don’t allow. And come to talk to me that must be the water outside. But outside no have place to put the water. And we need to go out and come back room. The attitude of staff very rude and unwelcome us The first time and the last time I come here.

The hotel is spacious, beautiful, the rooms are clean. At first it was not clear where to go, to which building. The beach has trash in some places. If breakfast is not included in the price of your room, then food will become a problem, as it is quite expensive in the hotel and around the hotel. You need to shop at the supermarket before your trip to eat properly. The hotel has a transfer from Nha Trang, I didn’t know about it, it would have been cheaper than taking a taxi. Admin Harry at the reception was quite helpful and very polite and made up my mood. Also, he helped me figure it out. Overall the hotel and service are excellent. Would like breakfast included (will be better).

不想分享的酒店，why？因為我想私藏寶藏酒店，我怕人多以後我再也住不上這麼好的酒店！早餐豪華到無可挑剔！不扶牆不許走。酒店美到根本不想走出去。服務很熱情，風景好好看好美，私家海域美上天了。距離城區略遠，但是城區就是我想逃離的地方。

Unfortunately, what should have been a great experience in a relaxing seaside resort was tainted by an act of petty theft on the day we arrived. Amounts of money in $AUD were stolen from purses of my wife and daughter and from my wallet while briefly unattended most likely in our villa. We raised the matter several times with our assigned “butler” and he claimed to have inspected CCTV footage and found nothing of interest. There is a very complex relationship between Lumina and Wyndham Gardens in which their villas are situated. When we requested they inspect CCTV footage at Wyndham reception they told us they couldn’t because “Wyndham was nothing to do with them”. Lumina do not provide safes in their rooms so be warned! Needless to say, we are very disappointed about this experience at Lumina as it left us with a very uneasy feeling when we should have been enjoying a relaxing holiday. Lumina management have been less than supportive of our claims and almost accusing us of having mishandled our money. They have not provided even so little as an apology let alone any offer of compensation. This is our third trip to Vietnam, a country we are very fond of. We admire the integrity and hospitality of the Vietnamese people and this experience is certainly not typical. However on the basis of our experience I could not recommend Lumina Villas to any fellow travellers.

我真的很喜歡酒店。美食不錯,工作人員友好。特別記得博洛特貝科娃塞齊姆大堂的女孩,非常感謝她,她總是幫忙,我不喜歡大海,他不在那裏,只能下水到膝蓋。不會游泳,因爲警衛不讓進。離市區遠,開車40分鐘。附近沒什麼,只有去機場的高速公路。

儘管有這麼多的積極因素;美麗的別墅,很棒的孩子們設施和美麗的景色,這個地方被餐館大面積地讓失望。不僅服務差,食物也糟糕。我們在餐廳吃了3次,只有比薩餅是好吃的,其他都是一般到不能吃的。我們最後一晚被毀了,我們在Tropicana餐廳浪費了90分鐘等待食物,結果卻沒吃東西就走了(我第一次這樣做),因爲三個菜都糟透了--橡皮魚很難用它來切。小米飯是小米飯,配上兩小塊碎牛肉,加上兒童麪湯,即食麪加幾塊雞肉,就成了小米飯,每碗250K,留下一團澱粉。服務員回答道:“是的,這是牛肉”,他指着他能找到的兩塊碎牛肉中的一塊,“孩子們不喜歡蔬菜,所以我們不要把它們放在湯裏”,這比食物更令人失望。這是我唯一離開餐館的時候。爲了吃飯,我們不得不去拉迪遜藍龍蝦餐廳。莫文皮克酒店很漂亮,但要小心食物和提供水的吝,另外還需花60,000美元。儲備好幾瓶水和方便麪,計劃去極好的Radison餐廳吃飯,或者像我聽到的其他客人一樣去機場吃漢堡王,對於一個國際度假勝地來說,情況很糟糕。

Absolutely amazing! Came here after nearly 2 weeks of traveling round Vietnam and it was the luxury we needed! The bungalow was incredible, the staff so friendly and helpful, the surroundings were so beautiful! It was very quiet and we were often the only people in the pool. When we checked in we were told they were also including free massages and afternoon tea! The breakfast was immense with every type of food you could possibly want, and the afternoon tea was delightful. I wish we could have stayed longer - 3 nights was not enough. The staff were so attentive and fast! My son hurt his arm and the nurse was there within minutes helping him out. I was worried when we booked it that it would be really corporate and lacking in character, but it was delightful - many of the pictures don't do it justice. I've never seen such a big pool! If you're looking for a bit of luxury then this is the place! It was very quiet, which suited us, but others might find it too quiet. We were there mid-week though and were told it gets busier at the weekends.

It was such a great choice for a family trip. Every staff was kind and very helpful, especially Mr. Viet. He gave us his Kakao ID when we checked in and we were able to get his immediate assistance through out our stay. My family was very satisfied with the beautiful scenery, spacious pool and great service. The rooms and other facilities are also being maintained very well. I will definitely choose this place again for my next trip to Nha Trang! 아주 만족스러운 리조트였습니다. 모든 시설이 깨끗하게 잘 유지되고 있으며 모든 직원들은 친절한 미소로 고객들을 응대합니다. 특히 Mr. Viet은 카카오 아이디를 체크인때 알려주어, 언제든 메신저를 통해 빠른 도움을 주었습니다. 조식 메뉴도 전반적으로 좋았고, 베트남의 대표 음식인 소고기 쌀국수와 반미는 더욱 좋았습니다. 예쁜 풍경과 더불어 최고의 가족 휴가를 보낼 수 있었습니다. 다음에 또 나트랑에 오게 된다면 이 숙소에 다시 머물 것 입니다.

酒店很好，但對比這個價格做的較欠缺。 1、攜程沒有提供接送機服務，對於這麼貴的酒店而言，應該提前知會客人交通方式。我是提前一天問攜程客服，客服告知120元美金，或者問了酒店自行打車過去。但是路程較遙遠，要1.5小時山路，第一次到這個地方，還是國外，人生地不熟，沒有覺得享受到一萬多塊錢一晚酒店的服務。 來回訂車訂了2000塊錢，額外的花費沒有提前籌劃。 2、攜程的訂房也沒有包含什麼活動的套餐，幫助客户更好的享受度假。我是提前問了客服酒店的活動，客服説到了酒店會介紹，到了酒店之後給一個本子看，大部分收費，也沒有教我們怎麼選擇，並沒有網上説的那麼神，賓至如歸的服務，都是要你電話去溝通去問，沒想出來的，沒看懂的，就沒得玩了。 3、這幾天人多，飛機定了6:40的，也沒拿到late checkout，酒店也不會提前囑咐你，問你有什麼地方去，衹是介紹去餐廳用午餐，沒有幫助我們做些其他活動打發時間。 整體而言，對於這個價格，服務靈活性還需要大大的提高，攜程預訂也需要有package給到客人，特別是接送機服務。我訂的後期還看到酒店稍微有降價幾十到100多塊，真的是不愉快的回憶。