I really like the property! Have stayed there a couple times with no issues. This stay was different. We were there for 4 nights - our room cleaning with fresh towels didn’t happen until we complained on day 3. Disappointed about this as we got back to room late at night when housekeeping gone. The other instance was our tv didn’t work to watch Super Bowl and maintenance guy on property had gone home for the day.
Again - unexpected instances - management tried to rectify but didn’t have staff to truly fix. All in all - would still stay at property but thought maybe some sort of “we are sorry” coupon would have been nice
翻譯