尋找您在卡納里克歐的完美住宿

Be very careful! On approaching the property we wondered what we were letting ourselves into. The car park was overgrown and the place was deserted. Reception were particularly unhelpful...restaurant closed at 2pm and even though we arrived just before that time, there qA no offer of food or room service. We had prebooked a meal for 7.30pm (in January!) only to be told that they had a block booking, the restaurant did not open til 8pm and even then we would have to come along after 9pm and choose from a set menu that was for the block booking. Booked a Country Superior Dependance. The room was terrible. It was clean but it was sp**** and barren compared to the web pictures. The sofa was stained and ripped and the terrace was dressed with 2 half empty tubs...the hotel later explained due to the weather albeit no other hotel on our trip had such issues. The living room would challenge anyone's idea of comfort. We requested a room change but could only be offered a similarly uninspiring room without a balcony..but the promise that we could change the next day. On reflection we decided not to stay. Reception then tried to offer other rooms albeit they had earlier said we had seen the one available. Reception, after a prolonged call with the hotel director, insisted on a 2 night no show cancellation charge notwithstanding that we had shown up and the hotel had been unable to offer the accommodation booked as described on its website. Despite numerous exchanges since, the hotel insists on keeping its 2 days payment. Frankly they need the money to put some furniture and feeling into the room that we were offered. Just compare the pics! As I say...this is the only hotel I have ever walked away from.

我和我的同伴住了,工作一點,度假一點,我們只能這麼多的心,專業性和禮,找不到缺陷,甚至餐廳是非凡的,一切都是不可的!我們會很高興地回來

La struttura si presenta, all'esterno, molto curata con un prato stile inglese, una piscina pulita ed efficiente, parcheggi auto coperti ed una posizione invidiabile. Abbiamo soggiornato in questa struttura per 3 notti in appartamento posto al piano terra vicino la piscina. Purtroppo alla bellezza di tutto l'esterno si contrappone una certa trascuratezza dell'appartamento che abbiamo trovato un pò sporco (diciamo che la pulizia non è stata eseguita a dovere), pieno di ragnatele, con una mobilia non certamente idonea per un'abitazione per vacanza (mobili vecchi e mal funzionanti), zanzariere bucate o strappate, un bagno che avrebbe bisogno di un'intera ristrutturazione. Inoltre l'appartamento necessita anche di più punti luce in quanto molto buio anche di giorno. Peccato perchè una struttura come questa, con un maggiore impegno non solo per curare l'esterno, meriterebbe delle sistemazioni più comode.