Homewood Suites by Hilton Rochester - Victor

Les chambres sont sales et le déjeuner peu accessible.

I loved my stay! The rooms are spacious and the staff is so nice and professional (best part). Shout out to Sara who helped me as I accidentally booked the same room twice accidentally. She was SO GOOD at resolving the situation. Great breakfast selection, tons to choose from. Clean pool and jacuzzi. Pet friendly. There was a nice lounge area with a TV and fire place that a few of us got together to watch football on. I WANT TO COME BACK HERE! Thank you!

The staff here are so nice & helpful! The 2 gentleman that were there when we checked in made a big effort with my daughter and were very helpful!

The hotel is like studio perfect for families with children, stove, fridge, small table, and the breakfast is definitely a plus.

Clean, friendly, pool & spa excellent. Breakfast was terrible fake wet eggs, uncooked sausages no flavor. Everything but breakfast was top notch best hotel in a long time.

Overall a run down property with some improvements to furnishings. Staff were responsive and hard working. The sofa bed was unusable, with springs sticking out of the mattress and significant wear. Initially there was no hot water but maintenance quickly resolved the issue.

Front desk is not very friendly.. checking out I had to wait as they were cleaning... just thought they should be serving customers first.. Asked 3 times for invoice.. still haven't received it.. will have to call AGAIN!.. Won't stay here again..

I have stayed in the hotel a couple times now. I love the overall set up of the room. The bed is so comfy. The convivence of the hot tub and pool are a huge benefit for me. Using them does a great job relaxing my muscles.

Comfortable large room, good kitchen facility. The washroom desperately cries for renovation/ thorough cleaning and bleaching.