希爾頓坎昆加勒比全包式度假村(Hilton Cancun Mar Caribe All-Inclusive Resort)

Everything was just perfect. Very friendly staff, Mariana that checked us in was very helpful. food was delicious. We will come again!

Todo iba bien hasta que detectamos una camara oculta en el espejo del baño. Esta camara podria ser inahalambrica ya que no habia cables atras del espejo. Exigi desmontarlo. seguramente alguien la instalo y se uso. Pero porque sigue alli y no la quitaron ??. Nos traemos este mal recuerdo y nos quedamos con la duda si la camara funcionaba. Mi esposa e hija no se quedaron conformes. No recibi ni una disculpa o compensacion. Conserge Estephania ni se preocupo.

Resort was beautiful and well kept. The staff are phenomenal, but good luck getting concierge service to your room. We never got amy service after calling them. We thoroughly enjoyed our stay and took advantage of the various amenities offered to ENCLAVE guests. Oddly, we had to ask for our ENCLAVE amenities. They were not explained to us at check in & we were not given the correct bands, initially. The food choices were not very good. The restaurants that required reservations were the best options for tasty food. I highly recommend making reservations as early as the day of check-in. If not, there will likely be limited reservations, if any, available and you’ll have to settle for sub-par meals across the resort. We will definitely revisit the Hilton Mar Caribe, but know not to expect great food without a reservation!