When checking in we were told NO alcohol allowed on the premises. Not even in our room. The bar next to the pool in the photos, was gone. Replaced by a vending machine.
The first day we were woken by demolition work happening in a nearby room.
This hotel is being remodelled.
No one notified us or warned us. We are on vacation and the whole week was noisy, distuptive and unrelaxing.
Day 1 - a 2 inch centipede came up the shower drain during a shower.
Day 2 - one of the construction workers walked into our room unannounced. Just opened the door and walked in. Apologozed and left.
Day 3 - water shut off for over an hour in thr afternoon. Wifi in room kept dropping. In the evening some guests were drinking and smoking next to the pool. The rules seem to change depending on the staff on duty.
Day 4 - Electricity shut off for 2hrs in the evening, for 4 to 6pm. Was given 5 min notice. Wifi dropped all night. TV only works with wifi so it took down the TV.
Day 5 - woke up to more demolition. Check out was smooth.
Some staff were very nice and accomodating. Others were quiet and never spoke to us beyond the odd nod hello.
Location is great for walking around and exploring DT Cancun. Bar next door is loud at night but tolerable from our room. Pool was ok. Amenities were severly lacking.
Maybe after they remodel it will be nicer but I REALLY dont appreciate not be warned of the construction. This really effected our vacation.
翻譯