寧靜海洋海灘度假村(Serenity by the Sea Beach Resort)

It started off being given 2 single beds when we had specifically booked a double bedded room. The bed was very hard, but moreover it creaked so very badly with the slightest movement I never got a full nights sleep all the time we were there. Sheets were stained, bedding had holes in it. Tv was hanging off the wall and not connected. Great pool area and sun beds, the rooms downstairs did look better than the one we had upstairs. The lady who worked on reception was beautiful and always had a smile for you. But the old guy is rude, and never seems to move from the chair by reception just on his phone all the time with the fan pointing directly on him. He was extremely rude to my friend who came to visit. Not allowing us to sit in reception or by the pool, instead ushering us to the closed restaurant at the front. The road at the front of our balcony was extremely noisy and often heard people throwing up on their way home. In fact we cut our losses and left several days early. Never done this in India before.

We stayed at the Serenity for 2 weeks. Very helpful and courteous staff specially the ***ager. Great location for the beach and nearby to lots of restaurants and evening entertainment.

This is our first time at serenity by the sea.. a hidden little gem . Five minutes from candolim beach. The hotel has about 16 rooms that I can see. They're basic but actually you have everything you need, fridge,shower ,air con,TV. If you want to watch English TV there really isn't any channels..I found one !! But you don't come away to watch TV I guess! The pool is lovely and right now it's quiet so my husband and I have it to ourselves most days which is nice. The sun beds have no cushions on but been told they are in the process of getting some ..the parasols have seen better days but they still serve a purpose. All in all we would stay here again. Oh and the bed is a little hard ..I find it ok but husband has back ache so we asked for another mattress . No kettle in the room,which is a must for me,but I only had to ask and the lovely lady in charge soon sorted that .

We checked into Serenity on Tuesday 24th at 4am and checked out again at 9.30am. The room was very basic, 1bed, 1 bedside cabinet a child's wardrobe and a fridge. We had booked to stay for a month but there was nowhere to put anything. There were ants running around in the bathroom. We moved to another hotel & the couple in the next room had checked out of there too, she didn't stay as long as we did. Avoid, there are nicer places which are cheaper.

Property scores 0 on aminities. TV cable connection does not work.. It's a basic necessity. Female staff was very rude.. Told us to vacate room immediately.. When v wer in talks of extension.. Our child was in well.. She knew about it.. Yet she told us to vacate immediately.. After staying at property for 6 days.. Without giving option. She even told us.. She doesn't care if v submit a negative review for her rude behaviour.

No basic facilities are provided... ***ager of the hotel was rude . ***ager should learn ***ners to talk and greet customers.. TV does not work.. House keeping washes sweeping mop in bucket provided for bath... Faucets are broken.. Fan regulate does not work. They ask abruptly to checkout while asking to pay fees r extension.. Better avoid

include breakfast as well

I would like to thank you for providing us all the facilities and making us home. The resort is neat and well maintained😄😄😄😄😄 I will definetly recommend this to others👍 Hoping to visit again😃😃