Verified traveler
2022年8月25日
Most of our issues stemmed from the unusually hot weather but still could have been addressed.
The family room is in the attic so was unbearably hot and no fan provided (on order apparently), the water pump for the shower is also located nearby so eveytime anybody in the building had a shower, we were woken up or had to listen to it.
With the heat, we had to keep the windows open obviously but being right above the garden patio meant smoke drifted into our room (asthmatics so it's an issue for us) plus noisy people with loud voices.
To be fair to the pub, they stopped people using the outside by 10pm so late night disturbances weren't an issue.
As it's an old building, the soundproofing is poor so if you're a light sleeper, probably best avoiding! Our room felt a bit unloved and could do with a makeover - flickering bulbs, damaged bath panels, shabby carpet etc but for some that might be the charm of the place. The shower was barely warm but the sink hot tap scalded.
The service however is great - efficient and friendly. The cooked breakfast delicious and the location brilliant. Few minutes stroll into the city centre.
Obviously other people might have had different experiences, this was ours. I'd recommend if you're easygoing and just need a base. The family room is quite small, up numerous flights of stairs so I probably wouldn't recommend it for young families. For the price however, I'd have liked a bit more polish.
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