太陽廣場開普敦市波爾酒店(SunSquare Cape Town City Bowl)

Pretty good experience in this hotel! Very good location! The views and rooftop are the highlights for sure! Magic 360* view on all the city and table mountain, great for sun set drinks! The pool looks great (same bar rooftop) but it was closed to public, not sure why. The bedroom was large and comfortable, very quiet except for the strong wind that night. Decent breakfast. For dinner, same restaurant than breakfast, it was delicious but you can’t get room service, it’s based on self pickups. We asked for more water delivery, never came. The reception man was not so friendly but the rest of the staff was super nice!

Great hotel in a great location. The hotel is quite modern after recently being refurbished. The room was very spacious, the bed comfy and lovely shower. The hotel is a 20-minute walk to the V&A so easy to walk to. I was on the 8th floor which was nice and quiet. All the staff were very polite and helpful. Some negatives, breakfast can be quite busy and so sometimes you had to wait a while for coffee, which is taken to order. In the rooftop bar, the pool is very small, there are only a couple of sunbeds to use so unfortunately we were not able to use the pool. Service from the bar was very slow when asking for the bill and paying. I would recommend this hotel and would stay there again

Modern property, convenient location, clean, just biggest let down is the majority of the staff. Shingy and Sophy and one other gentlemen at breakfast were great friendly and helpful. However the rest of the staff were not very pleasant. When we were leaving we asked for help booking a taxi - I gave specific instructions which were disregarded so the wrong taxi was ordered we then had to wait for another one which took longer and cost us more and delayed us getting to the airport. In addition everyone refused to help us with our bags so i held on to my kids while the driver and my husband had to sort the bags. Such a nice hotel but the staff really dampen the experience except for a few.

O atendimento tanto da recepção como no café da manhã e no estacionamento foram impecáveis! Funcionários todos gentis e bem humorados, cordiais e amistosos. Quarto espaçoso e confortável e banheiro muito bem planejado ( tamanho e nos detalhes). Vista linda da Table Mountain! Apenas registramos a falta de reposição de produtos do banheiro como papel higiênico, lenços de papel e tapete para saída do banho. No mais, tudo foi excelente! Ganhamos de presente o valor do estacionamento ! Gratidão!

Overall our stay was fine. However given we were staying for one night we were disturbed by staff ringing or knocking on 5 times overall. Worst was at 7.50am stating we would be checking out that day and still needed to pay. Yes, I have stayed in hotels before I don’t really appreciate being woken up because your staff didn’t take payment on arrival. Then we had a follow up. Then housekeeping knocking on despite a do not disturb sign on and again later. Felt basically pushed out of the hotel on the day we were due to be travelling home later that evening. Just felt like a bit of a shame that could have been avoided.

A beautiful hotel in a fantastic location! This was the first hotel we stayed at on our honeymoon and we were not disappointed. The room had a wonderful view of Lions head, the rooftop bar was a great place to relax with beautiful 360 views and great choice of food and drinks. This hotel is a short walk to the waterfront and the hop on hop off bus stop on Long street - perfect for getting to the best places! The staff were attentive and professional, Misa, Siya and Amazement were all extra helpful during our stay. We can't wait to return one day. Thanks for making our trip to Cape Town so memorable!

I arrived at the restaurant at 15H00 and placed an order. The food came at 16:45. When it arrived it was old and cold . The restaurant wasn’t busy and the waitress did not explain the cause of a delay . I asked for the manager but it no one was to be found until later . I explain the situation but she didn’t give me the straight answer. I refused to pay for the old food that they served me. which I ended up not eating and left with an empty stomach. I’m not happy and my company wasn’t satisfied at all. What hurts is that both managers did not care about and didn’t resolve the matter all they wanted was the money. I have been coming to this restaurant for a while I had never experienced such poor service I left the place angry and dissatisfied

This hotel was an absolute surprise! Staff extremely accommodating, amazing roof top bar and great energy and vibes! Hidden gem recently remodeled super clean and chic! Convenient to lots of shopping. And the view of table mountain from roof top bathroom is to die for!!! Spectacular! Wow wish we had more time there! Really is a 5 star hotel now.