卡塔赫納酒店(Hotel Altamar Cartagena)

Excelente para permanecer sin salir. Muy bueno para personas que vienen a trabajar temporalmente. En el sector industrial y portuario de cartagena.

DO NOT STAY HERE. NO HOT WATER AND THEY REFUSED TO GIVE ME A REFUND. MY 1ST TIME IN CARTAGENA AND THIS PLACE RUINED MY VACATION. TOWELS WERE STAINED, I USED MY TRAVEL TOWEL. THE REFRIGERATOR IS SO DIRTY OR RUSTED. THEY NEVER HAD BASIC HOT DRINKS THE 2TIMES I WENT DOWN THERE FOR BREAKFAST. ON CHECK IN, YOU WON'T GET NO INFORMATION ABOUT LOCATION OF BREAKFAST AND WIFI . I NEEDED THE WI-FI WHEN MY MINUTES RAN OUT, AND IT DID NOT WORK IN THE ROOM. NO ENGLISH SPEAKERS AND IT'S FAR FROM THE TOURIST AREA. THEY CHARGE SOME RANDOM FEE CALL INSURANCE WHEN YOU GET TO THE FACILITY. I DO NOT RECOMMEND THIS PLACE!!!

We only got room key card. As I was aked for a second one it was denied. Returning from work with my wife in town I was not allowed to enter my room and had to wait till my wife returned. The receptionist is very rude. If I would have known I would definitely stay elsewhere. Rest: Paper thin walls, unfriendly receptionist.

Probably I wasn't in my best day of luck, but let me share an advise. If you ever get to a place to find a toilet plunger next to the toilet, air condition faulty, light in the bathroom RM304 drops when the room door is closed; don't think mayhen is coming, you're already there. At first glance the facilty looks really nice, but when you get the feeling of the stay on few details maintenance staff obviously overlooks, the feeling isn't the best. And then, the staff specially the restaurant staff has a first place in disregard for customer service, or perhaps was just personal.

Reserve un Suite en el hotel. Me exigieron hacer el check in hasta las 15:00, son las 16:00 y aun no tienen lista la habitación. El recepcionista no parece diligente ni que tuviera conocimiento total de lo que hace.

Excelente

Stayed at this hotel during a recent stay in Cartagena. The hotel is a little way from the hustle & bustle, but taxis are incredibly cheap in Colombia. It has a functioning pool & gym. Whilst the hotel would definitely benefit from redecoration, but the staff are incredible and made it a pleasure to stay there. Overall it was value for money.

I stayed here a couple of years ago and the place was really nice now its starting to become a run down building and the maintenance is lacking. The handle cover was missing, no mirror on the door and a bunch of little things. The overall building was subpar. I wont be coming back here anytime soon.

Beautiful hotel, amazing breakfast, accommodating staff