坎布里亞郡大酒店(Cumbria Grand Hotel)

Lovely stay. Staff were professional and helpful. Beautifully located a short walk from town

在辦理入住手續時，儘管我已經在線預付了房費，但我還是被收取了房費。當我自己注意到這個錯誤時，它得到了糾正並退款，但讓我覺得我給他們帶來了麻煩。 不幸的是，這家酒店的日子過得更好，而且人手短缺，所以只有一輛車提供晚餐，這令人失望。那裡的餐廳工作人員愉快而努力。

我們來這裡是為了慶祝結婚紀念日，我在預訂前確實查看了評論，所以知道這裡會有風險。房間很乾淨。需要大量的 tlc 浴室清潔但是地板上靠近散熱器的沙發床底部有污漬洩漏。浴缸上有奇怪的黑色污漬，用起來感覺不干淨。我們有一隻狗，所以我們知道它不會一塵不染。地方就像其他評論所說的那樣，如果花錢才能達到標準，就需要很多。工作人員很好食物很可愛但不認為我們會回來

酒店很大，在鼎盛時期顯然是相當宏偉的。不幸的是，情況已不再如此。一切都疲憊不堪。房間很寬敞，床又大又舒服。然而，我們在一樓，可以直接看到一輛停在窗外的汽車。牆上有磨損和痕跡，床單上有洞，天花板開始看起來易碎且匆忙修復。整個晚上還有最煩人的隆隆聲，我只能推斷這是古老的電梯。早餐很好，但其中一名工作人員一直戴著氣墊，我們不得不要求提供眼鏡和盤子，因為自助服務站沒有。總的來說有點令人失望。

Stayed one night with my sister to attend a funeral. Comfortable, warm, plenty hot.water. Easy to walk into Grange or along prom from hotel. Great views across bay & sunrise from breakfast room. Woodland walk signposted but didn’t have time to explore

This was my second stay at this hotel and this stay was as fantastic as the first one, the staff were polite and helpful and the food was fantastic.

Booked the Cumbria Grand Hotel for 1night on Sept 20th to visit our daughter and Grandson who live in Grange as it is described as 'Doggy Friendly' which it is definately NOT. We were charged £15 for the dog and not even a water bowl provided in the room. Fortunately we brought our own but in all the hotels we have ever stayed in with our dog, we have never had to use our own. She was not allowed in the bar or restaurant so we had to sit in a tiny side room to eat on our own. Only 1 very dim light working in the room and we had to eat our meal by the torch on my mobile as it became darker. Our bedroom No 125 had a lovely view but thats all! The ceiling paper was coming down, the bathroom was so small that the door didn't open because it hit the bath side. The bath side panel was falling in under the bath the sink was very cracked and so was the bath. The bathroom door had to be closed upon entering as the sink was behind it as it was so small! I would never recommend this hotel to anyone especially if they were taking a dog. We were made to feel like Lepers. Definately NOT a dog friendly hotel and should have it removed from the description! Very disappointed.

lovely stay took our dog too large forest in ground to walk lovely view of bay from room staff great

Property had obviously been very grand at one time, and retains interesting features and architecture. But it was really tired and dated. We had to access our 3rd floor room via the only route available which was a 1970s fire escape staircase. Weren't sure how we were to evacuate if there was a fire between us and that staircase. The lift wasn't working, and when it was 'fixed' it was so scary we elected to continue to use the stairs. Corridors were fitted with economy lighting which flickered on and off and with the long corridors, were reminiscent of The Shinning. Finally chairs in the dining room were filthy with old stains. Breakfast was good however, with great quality sausages and bacon.