諾富特卡薩布蘭卡市中心酒店

諾富特卡薩布蘭卡市中心酒店的評論

諾富特卡薩布蘭卡市中心酒店

Angle Zaid Ouhmad, Rue Sidi Belyout, Anfa, 20190 卡薩布蘭卡, 卡薩布蘭卡-塞塔特大區, 摩洛哥查看酒店詳情
諾富特卡薩布蘭卡市中心酒店
諾富特卡薩布蘭卡市中心酒店諾富特卡薩布蘭卡市中心酒店諾富特卡薩布蘭卡市中心酒店
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諾富特卡薩布蘭卡市中心酒店 評論-真實住客評語

4.1/5
很好
145則評價
真實評價
位置4.2
設施3.9
服務4.0
衛生程度4.2
篩選條件:
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所有評價(145)
正面評價(131)
附有相片或影片之評價(45)
體驗一流(29)
位置方便(26)
交通便利(19)
近火車站(16)
老闆熱情(15)
設施一般(11)
負評(14)
匿名用戶
標準大床間,帶有沙發床
入住日期 2024年11月
商務旅客
31則評價
4.5/5
非常好
發佈於 2024年11月17日
服務:前台熱情效率高,住了三家這裏辦的最快 環境:位置在市中心,靠近casaport火車站 設施:酒店內部設施比較陳舊,房間辦公桌附近沒有插座,設計舊
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Nuwanda0423
標準大床間,帶有沙發床
入住日期 2024年10月
夫妻/情侶
6則評價
1.7/5
發佈於 2024年10月14日
諾富特給我印象是個星級酒店,但是這家店感覺就像個旅館,相去甚遠。酒店旁邊是個工地,內部設施裝修陳舊,走廊給人迎面而來的年代感,房間裏地毯污漬斑斑,傢俱破損掉皮。可笑的是前台辦理入住時沒有給房卡,待刷卡進房時發現了,向前台索要,明確跟他説沒給我房卡,還重複提醒如何用房卡,俺是沒住過酒店還是咋滴?酒店門口停滿了車,還好熱心的服務員會指導停車。
來自住宿之回應: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
標準雙床間 - 帶沙發床
入住日期 2024年10月
其他
27則評價
4.5/5
非常好
發佈於 2024年10月21日
酒店位置很好,去Rick's Cafe和海上清真寺都很方便步行到達。房間也很乾凈,而且很大。門口停車有點緊張,但是免費。附近吃飯有很多地方。
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
標準大床間,帶有沙發床
入住日期 2024年10月
商務旅客
31則評價
5.0/5
傑出
發佈於 2024年10月30日
房間乾淨衞生,酒店位置非常好,離火車站和著名的景點都比較近,可以步行到達。酒店早餐也還不錯,煎雞蛋非常好吃。
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
標準大床間,帶有沙發床
入住日期 2024年9月
商務旅客
55則評價
5.0/5
傑出
發佈於 2024年10月15日
酒店位置好,地面停車有些緊張,步行範圍之內有中餐館,距離的著名打卡景點都很近,下次來開車布蘭卡還可以選擇這家酒店
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
YYSORGE
標準大床間,帶有沙發床
入住日期 2024年7月
商務旅客
39則評價
3.1/5
發佈於 2024年7月29日
就在火車站旁,但是門口被出租汽車壟斷了,想打車基本上很難,也沒有敢人來這接。早餐很好,但是設施過於簡陋了。也就是國內二星級水平好在還是個國際連鎖,所以床被褥什麼的也還算舒服吧。相對來講比較吵鬧,畢竟旁邊都是交通設施和火車站。
來自住宿之回應: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
idleduck
標準大床間,帶有沙發床
入住日期 2024年9月
商務旅客
45則評價
4.5/5
非常好
發佈於 2024年9月25日
酒店比較安靜,房間還有膠囊咖啡機。客人非常的多,都滿房了。早餐實在是很普通,需要改善一下,葷的菜幾乎沒有。
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Lily
標準大床間,帶有沙發床
入住日期 2024年8月
獨自旅遊
19則評價
1.0/5
發佈於 2024年8月21日
酒店職員貪婪,應該是19dh城市稅,但是故意不找續,收了我30 DH,為什麼這樣的?我很生氣,現在破壞酒店名聲
來自住宿之回應: 親愛的賓客, 感謝您抽出寶貴時間告訴我們您在卡薩布蘭卡市中心諾富特酒店的體驗。很抱歉您的體驗沒有達到您的期望;請容許我表達最誠摯的歉意。在諾富特酒店,我們努力為每位顧客提供卓越的服務體驗;因此,您的回饋對我們非常重要。請放心,我們正在採取適當的措施來解決該問題並防止將來再次發生。感謝您分享您的疑慮,我們希望您能給我們機會在不久的將來為您提供更好的服務。真摯地,
標準雙床間 - 帶沙發床
入住日期 2024年7月
與好友旅遊
1則評價
4.0/5
很好
發佈於 2024年8月1日
摩洛哥酒店面積都很小,插座設定的也很少。但是在酒店附近找到一家中餐廳,金華餐館台灣人開的味道還不錯,老闆非常客氣
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
concord_yy
帶有沙發床的高級大床房
入住日期 2024年7月
獨自旅遊
29則評價
5.0/5
傑出
發佈於 2024年8月29日
地理位置絕佳,在卡薩布蘭卡港口邊上,房間內能看到海和老城。酒店早餐種類較為豐富,設施不是特別新,不過前台服務熱情周到,有啥事兒反饋很快。
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
匿名用戶
標準大床間,帶有沙發床
入住日期 2024年6月
夫妻/情侶
15則評價
5.0/5
傑出
發佈於 2024年6月16日
酒店位置很好,離casa port火車站很近,機場坐火車直達casa port ,下車走到對面就到了,酒店服務很好,視野很好
來自住宿之回應: 敬愛的賓客, 感謝惠賜下榻 Novotel Casablanca City Center 的寶貴意見。收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信,這項回饋將成為對我們所有員工的鼓勵,因為我們努力不斷提高服務品質。再次感謝您與我們分享您的體驗,我們希望您的下一次訪問能像上一次一樣愉快。真摯地,
匿名用戶
標準雙床間 - 帶沙發床
入住日期 2024年11月
其他
42則評價
2.5/5
發佈於 2024年11月3日
前台服務很一般,感覺愛住不住,打張收據,都費勁的很! 7樓的房間滿滿甲醛味,不信可親測 晚上有點車輛吵 市中心交通還可以 早餐一般吧,沒看到酸奶,咖啡機衹能出白水,沒人管,另一個也壞了。
來自住宿之回應: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
標準雙床間 - 帶沙發床
入住日期 2024年10月
與好友旅遊
134則評價
3.7/5
發佈於 2024年10月6日
酒店的位置很好,卡薩布蘭卡市中心,但是沒想到這裏的諾富特酒店品質就是宜必思水平,連喝水杯漱口杯都沒有,用兩個一次性紙杯替代,浴室的毛巾發黃甚至有些黑,不知用了多少年,感覺非常差。每天兩瓶小瓶水,不夠要付費。前台的服務員就像欠他錢一樣,住了兩天,體驗非常不好。這是自己住過最差的諾富特酒店,沒有之一!
來自住宿之回應: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Daipanpan
標準大床間,帶有沙發床
入住日期 2024年9月
與好友旅遊
6則評價
3.0/5
發佈於 2024年10月2日
個人覺得房間非常老舊國內¥300的標準吧。前台也沒有啥服務。倒是早飯是我在摩洛哥吃的最豐盛的一頓了。隔壁就是萬豪,非常市中心。馬路對面一個紅綠燈就是很有名的,一個西班牙海鮮飯很有名大眾點評上也可以找得到。
來自住宿之回應: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
標準大床間,帶有沙發床
入住日期 2024年11月
夫妻/情侶
5則評價
3.7/5
發佈於 2024年11月15日
沒有架子在浴室,不方便,房間光亮風景不錯,衞浴分開,有辦公桌很方便,床也很舒服,樓下很多出租車,出行方便,附近有地上鐵路,也有麥當勞和小吃街,很方便
來自住宿之回應: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,