圖森斯塔爾帕斯JW萬豪度假酒店及水療中心(JW Marriott Tucson Starr Pass Resort & Spa)

We have stayed here before and really enjoy everything about it!

Fun to stay at for the weekend. Friendly/ helpful staff. The pool area was our favorite spot to hangout

It was pleasant. Organized staff, curtious and the hotel and its surroundings were breathtaking at has the day.

很棒的地方和放鬆的好地方

很漂亮的地方，有很多事情要做，房間很乾凈舒適。代客服務人員可以更友善和樂於助人。但總的來説，其他工作人員都非常友善和樂於助人。很好的體驗，會推薦住在這樣一個美麗的地方。

The only thing that needs to be changed is on the site check in time says 1400 and it’s 1600 check in

美麗的環境，美味的食物和飲料，優質的客户服務。

很棒的家庭體驗！

Was treated very poor by the front desk clerk upon check in. We paid 400 dollars after taxes through ******* with an expected 35.00 dollar charge at the property by JW Marriott Starr Pass. As I inquired about the status of our room at 3:58pm, official check in at 4:00pm, I was told that our room was not ready and we would have to wait and that there would be a 100.00 dollar charge for “incidentals” on a card. A little more than I expected but still no problem. As the front desk associate rang me up for the “incidentals” charge, my card declined… Twice. Uhmm odd, I have plenty of room on one and plenty of funds in the other. I assured them that this shouldn’t be an issue on my end. She then informed me that I needed to call my bank and that she was sorry but the card was declined. I of course was very confused and immediately went back to my vehicle where my wife and two children had been waiting in 110 degree heat. I called my financial institution to find that absolutely everything is square on my end and they don’t even show a record of a charge being attempted either time. (Now I know I’m just some blue collar business owner bumpkin but I can tell when I am being discriminated against because of how I look.) After 40 minutes of trying to figure out why my cards had so called been declined, not allowing me access to the hotel which I spent 400.00 dollars on for one night, I got back in line for the front desk. This will continue on every other review board associated