卡圖薩Vale at Redbud附近酒店

房間佈置的傢俱高於平均水平。沒有聽到相鄰房間的任何聲音。冰箱溫度和冷凍機都足夠。它保持了一個小容器的冰淇淋冷凍。電視的連接在房間裏升級了。操作簡單。CC很容易打開/關閉。房間空調在抵達時設置爲舒適的設置。房間內設有設施,並提供熱咖啡/茶(decaf也)。辦公桌有其他物品,只需要詢問。所有工作人員都非常愉快和高效。鄰街和街對面都是吃飯的地方&奎克旅行就在他們的“前門”。穿過停車場,不必在街上導航交通。肯定會再次入住next week＞,將來任何需要入住的時間在奧瓦索過夜,OK。兩層樓的冰飲料機。爲這次評論如此冗長道歉。

很好但是很小

我們度過了一個很長的旅行日,只是想在另一個漫長的旅行日之前放鬆和看電視。不幸的是,電視屏幕在每個頻道上都凍結了,因此我們沒有享受我們計劃中的放鬆的夜晚。在與前台交談時,我被告知,他們在二樓使用天線有一段時間遇到了問題。他說他可以把我們搬到另一個房間,但不能保證電視會工作。我們已經打開了包裝,穿上了牀放鬆和看電視,所以我們最不想做的就是重新穿衣服,收拾行李,搬家,沒有保證。他告訴我要找一個第二天早上值班的前台人員,她會解決我們遇到的不便。當我和她說話時,她告訴我她無能爲力。這種口徑的酒店將有一個完整的地板,有一個未解決的天線問題,讓客人無法獲得基本的舒適,這是完全不能接受的。我們每年入住這家酒店(有些年多次入住),還沒有體驗到任何負面的東西。不幸的是,我們在這次入住期間做了,除了道歉之外,我們沒有其他事情。

We stay here often, we have family that we come to visit about every month or two and we rent 2-3 rooms. Always the family and kid suites when available, I recommend these room types if you are traveling with kids and need a spacious room. We always stay here so I'm posting from TripAdvisor instead of my IHG member app as I normally do to protect my identity. I don't want any animosity for future stays, I love the cleanliness of the hotel rooms and the breakfast is always good and most of the staff is wonderful! I NEVER thought I would ever consider staying somewhere else but with the recent change in management the atmosphere has changed as well. The new manager (Linda?) has come off as aggressive, not to myself but to the people that checked in ahead of us and then I overheard a conversation between her and Am”ie” while I waited at the counter for a good couple of minutes before either of them noticed me. Their ”private” conversation wasn't very kind, as I listened it seemed they were mocking a guest. I can also tell the difference in the employees that have been there for a while. They are always welcoming and professional, very friendly and eager to make our stay perfect. But when I would bring up Magda or Drake (I have known them both for years) the mood changes and they just don't seem as happy as before. It's actually really sad to see. I am giving 1 star only even though this hotel is worth 5 but I really had an issue with my last 2 stays and this is what the lack of stars is based on. Amie ”with an IE” Amie ”with an IE”. Am”ie” is really nice, to nice! She is very flirty with men and based on some of the reviews on the hotels website I think that's how she gets them. Her name has uncommon spelling, if it wasn't for her constantly telling my husband as we walked past the frontdesk that her name is spelled A-M-I-E I would have automatically spelled it ”Amy”. Every chance she had she would directly flirt with him. It made me very uncomfortable. We tried to avoid using the front doors as much as possible but of course the side door only worked when it felt like it. I thought I was being to sensitive until some family members came back to visit after dinner and witnessed the interaction between ”Amie IE” while her coworker fixed our keys and he later joked in the elevator that she was fishing for attention. Don't get me wrong Amie seems nice but I feel like she is only interested in getting good reviews by asking and reminding of the spelling of her name and all her reviews are from men just back up my assumptions. There was also a person complaining at checkout on Sunday that somebody had gone into their room the evening before on saturday AFTER they checked in and left a greeting card. They said they had personal items laid out in the room (it sounded like they were here for a romantic evening) and didn't expect or give permission for anybody to enter their room. They were creeped out and had said they wanted to cancel their stay but couldn

工作人員總是友好,專業,快速回應我們的需求。他們非常忙碌,但儘快幫助我們。但是,我的意見是他們工作過度。我從來沒有給過負面評論,拉金塔一直是我們選擇的住宿。我認爲管理層可能需要重新考慮一些事情。