探索公園小屋 - 天鵝谷(Discovery Parks - Swan Valley)

All good, there could be better pool access and more area to space out comfortably

The property itself was great, could probably do with a bigger pool, as some days was a bit cramped. We had an ant problem, that we feel should have been told about, and not finding out the next morning once ants had gotten into our butter and food. We were also unable to connect to the internet and gave up in the end during our 4 day stay. Other than that we were glad of being able to get away for a holiday, thank you phil

我在外面登記入住和退房的服務很棒。營業時間。這很簡單、方便、無壓力。我以前住過這裡，他們沒有浪費那些年，設施乾淨，環境安靜，小木屋設計得很好，所以你鄰居的噪音對你的影響很小。喜歡這個地方，物有所值，我一定會再入住！

positive side: staff were friendly and helpful, there's place for self service car wash as well, location was close to swan valley, accessible to parks or supermarkets or petro station. negative side: Wi-Fi was poor and normal telco reception was poor as well, so you may end up not able to do any travel planning in door. probably need to go to function room to get Internet access. Furniture are generally in poor condition, especially the mattress and the bed frame, there's huge squrk sound when you turn around. Microwave oven and fridge were both noisy some how.

Cabin 303. Was filthy. Hair in the shower everywhere. My mum had to clean up before she showered the kids. As soon as we walked in we saw ants all in the bathroom on the sink and later saw them all over the floor in lounge room and bedrooms. I notified staff however, we checked out the next morning. Also we booked the room and told them we had 3 adults and 2 children and booked the 5 person cabin however, they didn’t make the top bunk because apparently ‘that’s standard for a caravan park’. Floor was filthy our kids feet were black. Cleaning is a huge issue at this place. Reception staff were lovely upon check in.

The staff are warm and welcoming. Our room wasn't clean with dirty floors and mold in the shower. plus the lounge seat was in complete need of repair seat cushions were turned over to disguise the fact that the leather on the cushion had fallen off and was slowly peeling away from the cushions and what was left were big stains and other markings for us to seat on.

Staff were lovely but we had no network signal and no wifi at all during our whole stay was disappointing considering we are in 2023. Would hate if i needed to be contacted for a emergency and i couldnt be reached due to no signal

總的來說還不錯。我們預訂了一個寵物友好型小屋，因為這是一個 2 間臥室的所有設施。我希望它反映出是一個寵物小屋，但是我從地毯上撿起衣服，發現它們聞起來像尿液，而且它們掉在地毯上的地方有明顯的尿漬。進一步觀察，地毯和沙發上也有許多類似的污漬。這些區域可以進行升級或蒸汽清潔。不過，公園的外觀是一個可愛而乾淨的公園。我們喜歡兩個遊樂場和一個游泳池。明顯的地面工程正在改善花園床，放下覆蓋物等。