Carretera a Guillermo附近的科科島酒店

We had the most wonderful week at Soy Cayo Coco! The staff were absolutely amazing. They are all so friendly, and helpful. Every interaction left me smiling. The facility was big and clean, however repairs are needed and some refreshing could be done. Outside the grounds were beautiful and gardens were well kept, however the outskirts were less tidy and there was some garbage. It’d be nice if more garbage cans were accessible. Our room had the most comfy bed and pillows. We were lucky to have a king sized bed and the most amazing view over the gardens and ocean. Our toilet was weak to flush and we had no hot water, ever lol. But that’s been every resort we’ve been to in Cuba to be honest, so we expected that. We had full bellies all week! The snack bar would be hit or miss with what it had available depending on the day. The buffet was a lot of the same foods each day, with a few changes here and there, but everything was great and loved having the skillet bars for eggs, bacon, meats, and pasta. The a la cart was delicious! This hotel is lucky enough to have two beaches and both were amazing and unique in their own ways. We swam every day and snorkelled when the tides allowed. We didn’t go in the pools, but they looked beautiful. The bars served delicious drinks! Highly recommend their strawberry daiquiri, Spanish coffee, rum and punch and tequila sunrises yummy. We did run out of rum one day, as well as coffee. We mentioned this to our AirTransat rep and she seemed to contact the manager and had each soon after. We weren’t wowed with the entertainment, but they did good!! It just wasn’t our interests. There was lots to do and we didn’t get to do it all in our one week! Wish we could of stayed longer, Thank you again for the memories ＜3

這是我5年來第一次去古巴,第一次在cayo coco。哇這個地方太棒了,海灘是我見過的,充滿了貝殼和一些我踩過的最好的沙子。食物總是很好,但從來沒有很棒,但你一週的三頓美味的晚餐只是美妙的。除了工作人員,兩位藝人特別幫助我們度過了驚人的住宿,總是讓我們參加活動,幫助我們結識新朋友。雖然有皮納科拉達短缺,但跑步和雪茄休息室總是震驚和讓我們有一個美妙的夜晚,並有我們的第一個Pina colada。你還需要參觀羅伯託的海灘酒吧,因爲他總是微笑着,喜歡和任何人聊天,你可以看看他從加拿大各地收集的牌照。我強烈推薦這家酒店,希望很快回來。

This was not our first trip to Cuba, but was our first trip to this resort and something lower than a 4.5 star (rated 3.5 on Air Transat). With what we paid for the trip, our expectations were met. This doesn't mean this is a resort for everyone. Firstly, I really believe anyone travelling to Cuba (especially post COVID) really need to understand what they getting into. Cuba had food issues before that are only worse now. I read a couple of the recent reviews on here and I would agree with them. - cockroachs were in our bathroom, and in the main buffet. When we reported the roaches in our room they promptly sprayed and we didn't see them again. (Oddly enough, after they sprayed the AC in the room worked better too) - only have the resort was being used, and even with that maybe 2/3 of the rooms seemed to be used - shortage on beverages. Only cola, diet-cola, orange Fanta, and some Tonic was available. Beer and liquor was plentiful. Most days had Pina colada and lemon/lime slushies. Unfortunately I could not get a Mojito anywhere while other resorts (higher star ratings) did have them. Again sad not to have a mojito but expected that not all places would have them. Rooms and resort - Definitely can see the age of the buildings and proper updates would help. However, this is Cuba and is rated on Air Transat as a 3.5 star, so this is expected for Cuba. Food - disappointed in the lack of variety for the buffet and snack bar. The buffet was very small, with the same rice and beans served everyday. Plenty of fish and chicken. The snack bar only served fish, chicken, cheese, ham and cheese sandwiches. Sometimes only one of these was available while the last couple of days they did have ”hamburgers” (essentially ground beef on toast). A la Carte - Our package included 2 a la cartes for the week. We chose Asian and Italian, while friends chose Asian and Mediterranean. Asian - 1/2 the menu was not available and the chef attempted to make sweet and sour chicken. ”A” for effort. The italian was actually quite good (really get the lasagne). Beach - Cuba is renowned for its beaches and Cayo Coco did not disappoint. There is some coral close to the beach that hosts fish and is always fun for the kids to get a glimpse. There are sometimes some small jellyfish that would wash in. I swam around them not thinking much of it but apparently they can sting (just need either vinegar or dry sand on the sting if needed). We did a 1.5 hour trip out to the coral reef close by (15 min sail one way) and loved it. The price was excellent for this as well. Staff - I would say that the staff were generally excellent and had a smile for us. One annoyance was the constant pressure to tip at every encounter. One staff member did hold out their hand once expecting a tip which was a little too much. and another time looked for a tip when we were only in our swimsuits (where to keep money?) I'd rather pay more money for a resort where tips are included up

若想要遊覽Mayajigua，聖荷西湖別墅酒店將會是一個不錯的的住宿之選。馬克希莫－戈梅茲機場是最近的交通出行選擇，大約距此37km。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。

若想要遊覽莫龍，卡瑟納酒店將會是一個不錯的的住宿之選。對於選擇飛機出行的旅客馬克希莫－戈梅茲機場是最近的選擇，距離大約19km。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。

Sanctuary at Grand Memories Cayo Santa Maria Cuba is a very wunderkind place to visit. We had a great time and met some really great people who also visited there at the same time. The Cuban people are the best and the Butlers we meet we now call family. Our butlers were Dayana Cervedaria, Dayan Noel Jacomino Fernandez, Yoel, and the pool guys plus bar tenders such as Gilberto, Armando, Delvis and Diego. The waitresses and waiters as well as the kitchens staff were all very pleasant and helpful. We absolutely love Cuba and can't wait to go back again.

We went to this resort for a visit and lunch. They were so accommodating and made us a Cuban lunch. If you are in the Cayo Guillermo area contact Edwin at this resort and you can experience this as well. Thank you Edwin and Barbara your chef did an amazing lunch we enjoyed our stay here

科克島機場是最近的交通出行選擇，大約距此37km。當地著名的景點Cayo Guillermo僅需步行很短的距離即可到達。該酒店距離Isla Media Luna和Playa Pilar都不遠，對於想要在附近遊玩的旅客是一個理想的下榻地點。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。

I would never go to this resort again. The food was awful, and very little of it..no eggs, butter and ran out of toilet paper the last couple of days we were there. Only papaya and pineapple for fruit and raw cabbage for greens, very little fish, no bacon or sausage for breakfast, very thin pancakes, and hotdogs were cut up to look like sausages. The pool had missing tiles all over the place. The beach was amazing and so pretty to look at the only good thing of our vacation . We had one good meal which was the lobster. Very few people there, it was very odd I'm not sure if they are closing or still recovering from Covid...no ala carte restaurants open, we were excelsior class and were supposed to get 2 bottles of water, we only got one and had to go to the different bars to find bottles of water. We were told to call the front desk for anything except the phones didn't work...neither did our ceiling fan. I hate to leave this bad review but I wouldn't want anyone else to pay hard earned money for this trip. The staff were awesome and tried to make it enjoyable, Miguel, Charlie and Kevin were great.

科克島機場位於距離該酒店大約14km的地方。該酒店距離科科島和Acuavida Spa Talaso都不遠，對於想要在附近遊玩的旅客是一個理想的下榻地點。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。