Super recommended ang hotel. Super maasikaso sila sa guest or probably their culture. Maaga kami nakarating sa hotel and since may vacant room pina pasok na agad kami.
This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.
I was looking for a hotel near the airport and near the grocery and restaurants during a recent trip to Cebu. My usual stay had a big price increase and since it was far from the airport, I tried looking for a new hotel. I used to stay at other hotels near Felicity and thought that the prices were a bit steep for hotels without pools. I chanced on them while browsing Google Maps and gave them a call. It's good that they had a vacancy and so I made my way from the client site to the hotel. I was pleasantly surprised with the bright lobby. The single room, though, had a weird layout with the sink just behind the door but not inside the bathroom. Still it was value for money because it had hot and cold water, a cool air conditioner, a refrigerator, a flat screen TV and clean sheets. Since it was just beside the highway, I expected to hear scooters darting across. Well, most of the noise came from fellow guests walking through the corridors after making bar crawls, I guess. Aside from that, the hotel is great value for money. I'm looking forward to staying with them in future trips.
坐落在麥丹島,種植園灣水療度假村在拉普拉普佔盡地理之宜。從酒店很方便到達馬克坦國際機場,僅有5km距離。包括Vano Public Beach和Plantation Bay都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Cebu Happy World Museum、Mercato de Mactan和You Bath & Sauna,旅客可以將行程安排的更加緊湊。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有國際長途電話、雨傘和房內保險箱。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。浴室配有拖鞋、24小時熱水和浴缸。旅客可以在酒店的西餐廳中挑選自己喜愛的風味美食。在餘暇時間,可以選擇去酒店的咖啡廳喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。如果您覺得在餐飲服務方面僅限於此,那麼周邊的Maribago Grill Cebu(東南亞菜)定會讓你大吃一驚,蒜蓉蝦和甜酸豬排是不容錯過的美味。住客既能在 室內泳池揮灑汗水,也可以在按摩室放鬆身心。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。酒店會為旅客提供便捷的禮賓服務。
訪訪客2023.05.16
Plantation Bay is again my favorite hotel on Mactan. I was there August of 22, January of this year and just finished a stay in May. Here are some things to consider about Plantation Bay: - It’s the only large Filipino owned resort on Mactan and they must treat there staff incredibly well because everyone I spoke with has worked there 10+years - unlike other resorts they have a no tipping policy - The large salt water lagoons are beautiful and large enough that they never feel crowded - Plantation Bay offers a variety of food options for every taste - They have a wide variety of on site activities and offer multiple excursions outside the resort for reasonable prices To be fair there were a couple of things that could improve but those are minor - The beach towels need to be replaced. The bathroom towels are great but the beach towels were old and thin - During busy periods when you call bell service or guest relations the phone just rings with no answer. Overall though, this is the best place to stay on Mactan. Great service, unique activities, great staff, and some of the best swimming pools anywhere Here are some tips: - if you are not traveling with kids, the waters edge rooms are amazing. You can step from your deck directly into the lagoon - Consider the Route 66 Diner for breakfast. Good food and never crowded -A romantic dinner at Palermo’s is a great option on site - I paid the extra $50 to have a car drop us off and pick us up at our room and it was definitely worth it. You get checked in/out at your room saving time Highly recommend this great hotel
位於麥克坦島,JPark Island Resort and Waterpark 是出行宿務的完美出發點。酒店距離麥克坦宿務國際機場僅 11 公里,距離著名的麥克坦神社約 4.5 公里。提供完整的設施清單,客人會發現他們在酒店的住宿很舒適。有服務意識的工作人員將在 JPark Island 度假村和水上樂園歡迎並指導您。專為舒適而設計,精選客房提供互聯網接入 - 無線(免費)、私人游泳池、無煙客房、空調、陽台/露台,確保您度過一個寧靜的夜晚。使用酒店的私人海灘、健身中心、室外游泳池、水療中心、按摩將進一步提升您的滿意住宿體驗。便利和舒適使 JPark Island Resort and Waterpark 成為您在宿務逗留的完美選擇。
我們很高興在貝爾蒙特咖啡館吃飯。這是一次非凡的體驗,服務是首屈一指的。從進入時的問候到食物的質量和我們收到的細心,整個時間都是不可思議的。我們吃了四個奶酪披薩,新鮮的塊狀,拉靈和其他物品。食物超出了美味,迫不及待想在未來品嚐更多的菜餚。我們想特別表彰 Ri 廚師,她檢查我們,以確保我們享受食物,一件罕見的事情,非常感激。對我們的服務器Michael的特別認可,他超越了一切,使我們的訪問難忘,是我見過的最細心的之一,他提供了最高質量的服務,將來其他人將很難與他匹配技能。謝謝你爲我們做晚餐所做的一切,我們不會忘記。
匿匿名用戶We thoroughly enjoyed our stay at Costabella. We loved the white sandy beach, and the nice relaxing atmosphere. We first were thinking about staying at Jpark Hotel with some friends but, after comparing the two, decided we liked Costabella better. Plus it was half the price of Jpark.
訪訪客The room was was huge just for me and my younger sister.no available walking flipflops.but the over all room was great.your evry penny never go to waste.The staff are all accomodating.Theres a breakfast option like a checklist whenever theres a few people staying at hotel..Just one time we had an early tour and were worried that we cant avail the inclusion,they didnt tell us but to my surprise they gave us a pack lunch before we go..in that way you can really tell thay they worth every star you gave them😊😊😊😊.Kudos to all the staff specially kuya manong cleaning at the pool who always greet us a warm welcome..