豪華旅遊酒店(Hotel Tourist Deluxe)

Located close to New Delhi railway station at Paharganj side, this hotel is indeed located in a very congested area. But their facilities were good. Car parking was secured, food was good, rooms were clean, staffs were indeed very helpful. But the hotel could be ***aged better with a fresh coat of paint and a facelift. Our room AC broke down at the middle of night but they promptly offered me an equally good room at the earliest possible time. I appreciate their etiquette and helping nature,

I reached Delhi counting on a fully prepaid room at this hotel. Because of some COVID restriction they told me that the room was not there. They did not offer any alternative or help, leaving us on the street at 3am in Delhi for two nights. Also, we asked for the logical refund. They promised to refund the room the next day but they have not. We got cheated because of the situation and were pushed to pay INR18.000+INR12.000 (total 30K!), which is crazy and above what we can afford, to leave Delhi with an obscure driver in an old car.