Verified traveler
2023年1月3日
Deteriorated facilities and terrible management. The jacuzzi was lukewarm to the point that there were families with babies in diaper using the jacuzzi. Also de jets didn't work properly. The indoor pool was too cold, almost unstable, thus why all the families were cramped in the jacuzzi. The resistance pools weren't working. The sauna had trash inside which we saw our entire stay. Wait for breakfast at the restaurant was 45 mins to an hour. The coffee station was always lacking cups or something. The manager, Mara, was rude, no point on trying to explain anything to her. Couldn't use spa because it's booked for weeks. Housekeeping only came after we called multiple times. Tons of construction outside. Won't recommend this place.
翻譯