北卡羅萊納夏洛特上城希爾頓惠庭酒店(Home2 Suites by Hilton Charlotte Uptown)

The Staff's service response is frienadly and fast ! Good breakfast ! Clean Room, Lobby and swimming pool. Good View to NASCAR center. Close to Charlotte CATS center and transit station.

I checked in on my birthday. I didn’t have my license or card for the verification, so I went back outside to retrieve it. However, I left my AirPods on the counter and I didn’t realize until I went out to concord. I tracked my AirPods all the way to the day I got them back which was the 31st. Once I asked about any lost AirPods, the people at the desk acted so dumbfounded. So my AirPods were at a Shell Gas station, then at a apartment , then they were on Johnson C. Smith University campus, and then the location was BACK at the hotel. By this time , im furious! I know I left them but courtesy of the Hotel employees , they should let someone know that before they leave. Also! I played the sound and marked them lost and the employee was saying how “she thought it was hers”, if it was hers, they would said her name. Apple always have a pop up notification that says “Not your airpods”, so that was mainly a lie. Then in the same sentence she says “I was looking up the name but nobody was named that in the hotel”. So I don’t know if yall support people stealing others property or not. I could see if I left them three days ago but twenty four hours is wild. If they are someone else’s property, why would you take them with you ? okay cool.

Property was well kept and staff was very pleasant and friendly. Hotel is well located with most sites such as the stadiums, downtown and restaurants within easy walking distance. Was there for the ACC championship game and never had to take our car out of the covered parking area. Realize no restaurant in the hotel and free breakfast is usual. Would recommend as also reasonably priced for a hotel in the area.

The hotel is nice. The beds were comfortable, the pillows not so much. The guy who checked us in was really nice. Only things that that were not so good was the bathroom had used tissues full of makeup stuck back in the box of tissues. We have a special needs child and he woke up a little late. We asked for an extra hour so he could do his breathing treatments and they wouldn’t allow us the extra time. We left the hotel without him doing his treatments.

The only negative is determining where to park and if you are not careful, you can miss the turn into the property. The parking garage is adjacent to the hotel, but getting to the 3rd floor for parking can be a little tricky. The hotel itself was great. Breakfast was excellent, beds were comfortable, quiet room, and easy walking distance to the Spectrum

This hotel is very clean everywhere. Furniture and cabinets are very well kept. Plenty of room in our room and bathroom. We had the Queen bed with a kitchen and sofa sleeper. Bonus of free breakfast daily! It’s a straight walk 10 minutes down the street to the Panthers stadium, which is why we were there. I was worried after I booked when I saw it was rated 2 stars. This hotel definitely deserves a much higher rating!! I would absolutely book there again. The employees were all very friendly.

Everything was good except one evening I found a dirty cleaning rag piled on top of my belongings in the bathroom. Luckily my belongings (toothbrush and razor) were in a plastic travel bag and not directly touched by the dirty rag. Breakfast was decent, rooms were clean, location was very convenient to be able to walk to the convention center.