Was a very nice and quiet spot, very close to the waterfront!
翻譯
6/10
Anthony
入住日期 2023年8月
其他
2.0/5
發佈於 2023年8月22日
It was like staying at a third world resort. Most of the front desk staff and bar staff had English as a second language
Cable TV stopped showing Fox news but nothing was done to remedy the situaiton - probably because the staff did not understand simple English.
I expect language issues when travelling overseas but not in Canada or the US
Parking was difficult because the "system" was inoperative - this just added to the loack of response from the staff.
Room was comfortable - maid service was good but this is not up to Marriott standards for staff that can communicate
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francine
入住日期 2023年8月
其他
3.0/5
發佈於 2023年8月6日
I did not like that our room was not ready until 3pm. It only came avail when I complained and said it was ridiculous that we had to wait 30 min after the hotel check in time. They offered to give us avdouble bed room but the reception clerk did not say if we would get avrebate from our our original king room. Finally we had another reception clerk and was more helpfull. Very limited supper choice at their restaurant
翻譯
Ying
入住日期 2023年5月
家庭旅遊
2.0/5
發佈於 2023年5月30日
It is a relative new hotel the with very clean room, yet the facility, I mean, swimming pool (slippery inside and with puddles around) and hot tub (cannot be adjusted for vibration volume) in the below average range. The staff seemed to be not very experienced and often answered questions with stone faces and didn’t seem to fully understand the questions. The worse of all was that when I made the booking, it showed breakfast was included, but when I checked in, I was told I didn’t book a room with breakfast included. The staff told me when I made the booking, I should have included breakfast while booking the room. I told them it was really not my fault because the main booking page showed breakfast was included and when I selected a room type, there was no option with breakfast, so I assumed breakfast was included. The only bad side on me was because I should have checked the confirmation before I took off. The funny thing was after I complained and I went to the website again, instead of showing breakfast included, now breakfast available. Another problem was the door wasn’t designed to be closed tight enough, so we could hear very clearly people talking in the hallway and the light in the hallway went through the door, which made the room looked like wall lights on. Consider how much paid for a luxury hotel in the downtown area, I don’t feel I got what I paid for.
翻譯
Tarynne
入住日期 2023年5月
商務旅客
4.0/5
很好
發佈於 2023年5月23日
The hotel was really convenient and the staff was super friendly. The cleaning staff missed our room once in the week we stayed and only half did it another day. They also kept taking our housecoats which was strange. But that could have been a short staff issue. Other than that, things were great.
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Barbara
入住日期 2023年8月
其他
4.0/5
很好
發佈於 2023年8月1日
Tub looks dirty, ring around it but I'm told it needs painted as they came up immediately but it doesn't clean
LOVED the surprise cheesecake for my birthday.
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judy
入住日期 2023年3月
家庭旅遊
4.0/5
很好
發佈於 2023年3月11日
Great location , surrounded by good restaurants .Excellent staff . Only downside was the loud sound made by the fridge in the room that kept us awake but overall enjoyed the hotel. The restaurant on site was really good too.
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Kent
入住日期 2022年12月
商務旅客
5.0/5
傑出
發佈於 2022年12月11日
A very convenient location. we received an upgrade and free parking - such a surprise and really enhanced our stay. staff were pleasant and very helpful. only issue was inability to connect to WiFi in our room - staff had to access for us with the staff password. the room was lovely and such a comfy bed!!
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Nikita
入住日期 2023年8月
其他
1.0/5
發佈於 2023年8月7日
We waiting 3 hours for our room, unacceptable for the price
翻譯
Verified traveler
入住日期 2023年6月
其他
2.0/5
發佈於 2023年6月19日
Toilet plugged on arrival.
Pull out couch bedding not clean
Did not get the room we booked. Will not be returning.
翻譯
Michael
入住日期 2022年9月
夫妻/情侶
5.0/5
傑出
發佈於 2022年9月14日
The Delta Prince Edward never lets you down. Its one of those places that you know has the best service, excellent rooms and lots of places to walk to being steps to the Boardwalk and downtown Charlottetown. But the bonus is that you do not hear all the noise from Victoria Row. Their management is superb and has the customers best interest. That is front and centre for them. The experience