First, our reservation was missing somehow, although I handed the front desk my confirmation email from *******. We started panicking. Than the manager suddenly found it. Or just figure out to better give us another room, they were not fully booked. The room was very small and next to the supply room and cleaning staff. They were talking loudly in the mornings and woke us up two of the days. On the day we had to checkout, which is noon according to their web, the cleanings lady started knocking on the door 9:36 am and when I opened she told me bluntly that
I have to leave. Never in my long history of hotel stays something like this ever happened. When I checked out I was not asked by the staff how my stay was. It was very hot when we visited, no complimentary water was offered, no information about the facilities was offered. The staff was not friendly, they all looked grumpy and tried to get you out of their hair as fast as possible. I was treated better at motels. This is def not a 4 star hotel and I will definitely not bookings it again.
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