奇琴伊察莊園度假及雅克新水療酒店

The staff are friendly, the SPA is good!

We were scheduled to stay at another hotel (through Trip.com) which ended up being closed down. Rather than simply refund our money, Trip.com was VERY helpful and offered to secure another place for us, at their own expense. SO, we ended up at Hacienda Chichen. I have no words for it. The most serene, other-worldly, back to nature, classy, historic place I think I have ever visited. Exquisite is the best word for it. The grounds, the rooms, the pool, the food; it was truly a SANCTUARY. If you want a place to completely restore your soul and sense, choose Hacienda Chichen. Nothing else compares.

Such an experience

Tout était parfait. Mention spéciale pour le jeune homme qui a fait le check in. Efficace et très sympathique. La qualité de la nourriture et du restaurant est parfaite.

Wonderful old school hacienda What a lovely lovely place, it really takes you back to old school colonial architecture and living. The hotel has developed a wonderful eco friendly hotel with a beautiful garden and pool that should be enjoyed. Food was wonderful and so nice to see that they produce as much of their own food as they can and where they’re unable to, they source from the local community. Our only comment would be that if you were staying for more than one night, the beds are small for 2 so as a family it’d be worth considering 2 rooms but it really didn’t detract from our stay.

It was an amazing stay. We arrived late at night and Adrian waited for us, to greet us and gave us a fabulous welcome. He made sure that our stay was unique and personal ! Gave us the proper advice for travelling around and recommended the best dishes where food was concerned ! The room was tastefully decorated and the entire ambiance of the property was absolutely amazing! Definitely it’s a ‘must stay’ place. Thanks Adrian and staff for the fabulous hospitality and everlasting memories ! Best of luck to the staff and management of Hacienda ♥️

Un lugar sumergido en la selva, hermoso, simplemente hermoso. La atención del personal, siempre presente y amables. La habitación sencilla pero linda, aunque un sillón casual estaría perfecto. En la zona de la alberca definitivamente necesitan sombrillas porque prácticamente todo el día el sol está sobre ella. Lo que sí recomendamos es que el mezcal de la casa sea re pensado porque para nada se siente de buena calidad. Muchas gracias al chico de recepción por la información y tips, super amable.

Excellent hôtel pour aller visiter le site historique de Chichen Itza. Mention spéciale à la magnifique piscine, parfaite après une visite du site historique.