螢火蟲度假村(Fire Fly Resort)

We were in Fredericksburg and were invited to come by Firefly to say hello to family at Thanksgiving. Did I say entering the Pentagon? No. We wanted to say hello and leave. Have you ever heard of too many Chiefs? The front gate charged my brother ( the RVer), $150 extra to let us come in for an hour. This place may have started off on the right foot, but it’s definitely a management mess now. Not one person could make a logical, easy decision. I’ve owned my own company for 44 years and this place was classic. You never, ever, treat customers like this. The solution should have been: “Welcome to Firefly, enjoy your visit and make sure you check out on the way out the gate! Enjoy your visit and tell your friends about us.” The whole time, employees were buzzing the place, giving us the evil eye because there were kids. OMG! Kids everywhere! And we’re the grandparents. At a family resort?? Not family friendly as billed. Bottom line, go find KOA down the road and don’t waste your money on this place. Bunch of hyped up junk Tiny Homes with driveways rented by the minute to park your RV. Come back and see this place in five years? It won’t be there. Total disappointment.

After reading these reviews I thought I better write mine. We booked 5 cottages at the Firefly for a family reunion. We had the family with 2 toddlers stay in a mini-suite and the rest of us were couples so we had 1 and 2 bedrooms. One of the best aspects of the Firefly is the cottage experience and being so close to your family. We had almost all our meals together either in a cottage- it was tight- or out back near the grill and picnic tables. The online reservation system is a bit daunting til you get used to it. The back up phone manager is amazing! Each time I called her she did everything possible to make our stay the best. Each cottage is individually owned and furnished so the look of each cottage varies. Some are more updated than others. The website shows you clearly what each one looks like on the inside. The beach is the other best part. It is right down the road and steps. Best beach we have ever been to for the kiddies. We were all in the water every day! This is what I would call a vintage vacation setting. Laid back and like the old times. Location is excellent, staff responsive and cottages cute. The whole family voted unanimously to go back there next year!

We made a reservation for a 2023 family reunion at Firefly, needing 10 cottages for a one week stay. The rooms were reserved in October of 2021. We called today (07/2022) to confirm the reservation and get some information. We were told that we had no reservations and that there were no rooms available in July 2023. This was after we had told our reunion family that we were going to Firefly in July of 2023. This reservation was made in person via phone so there was no confusion on name, dates, number of cottages, etc. If you plan to go to Firefly, understand that their business practices are unacceptable. You will note that were entered August of 2022 as our travel date, since we were shut out of July 2023.