奇爾特恩區Shardeloes Lake附近平價酒店預訂

位置真的很好,氛圍很好,工作人員真的很合作,特別友好

We attended a wedding reception there and thought this looked as wonderful place to stay as well and so booked a room. We duly arrived at the hotel at approx. 4 o'clock and was looking forward to using the pool and the spa facilities. So we arrived at reception, to book into our room. All seemed good with the reception staff initially but as we booked in, all went quiet and the lady, asked us to wait for a minute, while she made a call. Bearing in mind, we arrived late, as you can book in from 3pm, we just thought that she was sorting out the room. 10 or so minutes passed and she came back saying the room was not ready. I said, well if it is not, please put us in a room that is, to which she replied, none of the rooms in out area were available at this time, as the housekeeping were running late due to, delays in checkouts. Bearing in mind it was now 4:40pm, I asked to speak to the manager. She said, go to the bar and I will call you as and when the room became available. I then unfortunately became more upset and insisted in speaking the manager. After a further 20 0r so minutes and the receptionist, going off to find him. he arrived, with little or no sympathy. He offered not apology initially but eventually accepted the fault. He then went into reception and I m not sure where this room came from but we were given the key. this was at 5:30pm, so we had been there for an hour and a half and had only just been given a key. We thought that at least we could got in there and have a little time for a swim before the reception but unfortunately, this was far from finished . When we entered the room, it was horrendous, ceiling looking as if it had had a leak, stains all over the floor, water marks all over the carpet and a view of a wall outside the window and a timber sheet to the left hand side. By this time, my wife was very upset, as was I but, I was also very angry. I went back to the reception and spoke with a different receptionist and explained the issues. All he could do was apologise and gave us an alternate room straight away, It was smaller but ok, so we moved. By this time approx. 6:15pm, it was too late to use any of the facilities and so we got changed and went to the reception. We had a great night with friends. As to the hotel/estate however, we will NEVER return.

酒店的裝修進展良好,絕大多數建築看起來非常智能,設施一流。我必須指出,正如全球許多酒店的情況一樣,設施和政策的變化使所有文本信息(如在線指南、菜單、通知等)過時。我看了小字,要求了它承諾的一切,但沒有出現。我要求缺少沙發牀,保險箱,浴袍,巧克力等。工作人員不知疲倦地工作,但任務手頭短。當我在那裏時,正在僱用新的工作人員,所以所有這些問題都在處理。我感謝值班經理 Raj KC ,他超越了幫助我應付我的問題,作爲一個視力和聽力逐漸消失的老人,以及我在英國這個年齡段的典型醫療挑戰,寄30公斤的物品到西北,我非常感謝他的建議和幫助,並祝願他在未來的職業生涯中一切順利。

出差住了一晚,真的挑不出什麼毛病。位置很適合我去的地方。入住和退房工作人員都很棒,晚上女服務員很可愛,酒吧後面只有可憐的工作人員。房間很小,但只是我,很乾淨,所以不能挑剔。如果需要,我一定會再次入住。

真的很好很乾淨。大牀。房間很大。淋浴很好。位置很好。禮貌的工作人員。物有所值。靠近華納兄弟和購物中心。我們只住了一晚,幾乎沒有被感動,但很棒。我會一直想知道爲什麼每個酒店只放兩個茶包,雖然🤣

假日酒店 中規中矩

We've just had a 2 night stay in the garden lodge. We loved our room, the hotel, restaurant and the location. It was perfect to visit Cliveden House (the purpose of our stay), Hughenden Manor and Marlow. The hotel was apparently taken over in Jan 2024, so is under new management. We think it was the Manager/Owner we spoke to on our first night, who'd also checked us in. He was very friendly and helpful. Our meal in the restaurant was excellent, every course was superb and we loved the ambience. The continental breakfast served during the week was spot on and more than enough to keep us going til lunch. We didn't get to use the pool, but there's a pool bar being built, so this will be a great hotel to use in the warmer months with those 2 facilities. The bed and bedding in the garden lodge was wonderful and very hard to leave! We'll definitely return, possibly with friends next time, as there's lots more to explore nearby. Thanks for a great break.

設施服務都很好，位置更方便，食物也還不錯！值得推薦！