布羅米奇堡酒店推介

En una visita reciente a Birmingham descubrimos este Castle por casualidad. Es un lugar magnífico, con encanto. El edificio principal, señorial, cuenta con la presencia de una historia imponente. El personal del hotel es superamable, especialmente Lewis que nos atendió desde el primer momento, habla un poquito de español, y se preocupó porque nuestra estancia fuese inolvidable. ¡Mil gracias! Muchas veces llevas la desagradable sorpresa de ver fotos perfectas de un lugar y cuando llegas no tienen parecido alguno. Aquí las habitaciones son tal cual ves en la foto.

!!BED BUGS IN BED AND FAECES IN TOILET BOWL IN HOTEL ROOM ON ARRIVAL!! I implore anyone NOT to visit this disgustingly filthy hotel. Forced to drive elsewhere to stay the night as there was no way my partner and I were staying overnight knowing we were sleeping among at least 5 bed bugs. Reception wasn't even open to suggest a room change. Tried calling 3 times too but no luck at all. When the manager replied to my facebook message the next day, she promised me a full refund, but I still have not even received my promised refund of almost £100 - £50 of which was a ”deposit” that we would supposedly get back in 24h (we visited in September 2023 so over 7 months ago now!). My partner has gone back to the premises 3 times since September to ask for the manager and to ask whether the refund is actually being processed, and not once has he managed to talk to her because she ”isn't around” - I thought this was a bit weird? Any other hotel/pub that I've been to has had the manager there most of the time... Four tracked letters, a note left in the manager (Donna)'s pigeon hole, and 3 visits later - still no money back in my account. Staff did not seem happy to be working there at all - seems to mainly be young girls...I wonder why?... Burns on the carpets in the room, walls are paper thin, window blinds were broken; just generally felt incredibly dirty. This hotel does not even deserve a place on any booking website. How can you happily sell a room to a customer when it contains bed bugs, broken items, burns on the carpets and faeces in the toilet? Especially when none of this is mentioned on the website! How dare you treat people in this way :( PLEASE DO NOT SPEND YOUR MONEY ON A BUSINESS LIKE THIS. This would have been so much easier if I was just given my refund (or if the rooms were actually at a decent standard of cleanliness in the first place), but I thought I'd come on here and give a review because I really do not want anybody else to experience this, especially in the midst of a cost of living crisis! Bed bugs is a serious issue, and if the toilet hadn't even been cleaned (which should be one of the most important aspects of the room!), it makes you think: what else hasn't been cleaned in the room? PLEASE READ THE REVIEWS BEFORE MAKING YOUR DECISION ON WHETHER OR NOT TO STAY HERE - IT IS NOT JUST ME WHO HAS HAD AN AWFUL EXPERIENCE WITH THIS BUSINESS. I made the mistake of not reading the reviews in detail before booking, and will never, ever be doing this again. You are absolutely free to come to your own decision when deciding on whether or not to stay here, but I just thought that I would share my experience because I was, and still am, very unhappy with the service that my partner and I were provided. Shame on you, Donna.

乾淨的房子.整潔和管家友好

可怕的地方!!前面長滿了****......幾乎沒有任何停車場(也許足以容納三輛車。我同事睡覺的5號房間是我多年來在酒店或招待所見過的最糟糕的浴室。他的廁所也不會沖水。第二天早上我的房間有問題,淋浴不會工作,所以我被經理要求(如果他是誰)在我的同事房間裏淋浴!!如果我爲這個可怕的地方付出了勒索的錢,那真是一個臉頰,我希望有一個工作淋浴或退款!!!當太陽升起時,窗簾很脆弱,房間被照亮,這意味着你不能睡覺。顯然由於宗教原因,這家機構早上不供應培根或豬肉香腸。不是火車粉碎,但很高興知道。最後,你實際上在接待區的一張小桌子上吃早餐。當我們要求發票時,我們甚至無法得到發票,因爲...“他們用完了打印機墨水”,你無法彌補!!我3年來住過大約150家酒店,這是我住過第二差的地方。可怕的地方...誰評價這個地方4/5顯然不習慣住在好地方。這最多是2星!!擁有這個地方的人越早意識到這個機構的缺點,關閉它,越好。說實話,它甚至不在方便的位置。對於阿登房子,我沒有什麼可以說的積極。如果它是免費的,我甚至不會再住在這裏,這是事實!!有趣的是,他們在外面有一個標誌,裏面有阿登之家的名字,下面有5顆星。不過,主人肯定有很好的幽默感。

價格實惠，很好