克萊頓勒穆斯酒店推介

酒店和放縱套餐住宿。抵達時,Becky非常樂於助人和友好。房間非常寬敞舒適。在參觀酒吧和餐廳時,Liam和Mal非常熱情,並解釋了餐廳。食物很可愛。雖然與露西一起退房是無憂無慮的,但我們在12歲時預訂了放縱的溫泉套餐,以治療我們的面部和身體,這是丹妮爾的輝煌。我們吃了一頓清淡的午餐,安爲我們服務,她對預訂另一個水療套餐的信息非常有幫助。愛瑪在4周內預訂了水療日,非常擅長解釋治療等。不能等到我們下次訪問。謝謝

I was expecting a full king size bed and bigger as I paid for a king room but it was disappointing.

This was our second consecutive New Year’s Eve stay. This review is purely for the hotel and I’ve left a restaurant review on the dedicated page. Rachel is the hotel manager and was very professional and helpful with an enquiry about the fire in the room not working, and we also benefitted from her expertise during our dining. Thank you to Rachel for her consideration. Upon arrival, we tried to plug our EV in to charge at one of the points in front of the restaurant, and the same charger as did not work last year did not work again this year. We mentioned that the charger didn’t work and hadn’t done last year either, and were told it’s a “Tesla only” charger. Last year we were simply told it wasn’t working. Not getting into the details of it on review, but we also watched two Tesla drivers not be able to use the charger at various points, and the car we drive is compatible with the charger installed, regardless of being a Tesla charger, so this is potentially something that might benefit from looking into in more detail, to maximise guest experience. Despite having said we stayed previously less than 30 seconds prior, the person on reception asked if we had visited before, which we confirmed. My partner asked again about the charger and was told there were some in the other car park, which he drove to, to drive back to get the access code, which hadn’t been given in the first instance, to be given an incorrect code, to drive back again to get the correct one. It’s a small thing but a simple sharing of the correct code proactively would have been appreciated, particularly driving back and forth during the heavy rain. The room was very clean - room 3 - although could benefit from some TLC, with some furniture items marked and in need of maintenance/replacement (including ceiling lights with cracks emanating from the fixtures). The bed was very comfortable and we both slept well after the NYE meal. The bathroom was clean and both shower and bath were of a good standard. It was encouraging to see vegan, PETA-approved toiletries in the bathroom. When we checked out, we asked to settle the bill, having prepaid for everything bar one cocktail. The card machine was handed over with no verbal confirmation of amount to be paid (which I appreciate is standard in many places but when you don’t have a prompt to check the amount is correct either, it’s not great), and was out by over £100 and had to be amended. We enjoyed our stay very much and are considering joining for Christmas in 2025 as a larger group booking.

乾淨。愉快的工作人員。預訂了特大牀房,但一開始就給了雙人牀。不得不搖晃東西,讓我們預訂了特大牀。在牀的主題上,它必須是我們睡過的最差的牀墊!衣櫃裏有兩件薄羽絨被,我們躺在牀墊上,所以我們每年春天都感覺不到!浴室很好,雖然毛巾又小又薄。歐式早餐包括吐司或穀類。只有羊角麪包是預先包裝的,不是特別好,新鮮的水果和酸奶,以及一些晶圓/堅果小吃店。當我們到達時,房間裏沒有暖氣,天氣很冷。詢問它,被告知要在散熱器上打開閥門。幾天後,我們意識到他們在下午晚些時候來的計時器上加熱了。不會再留在這裏了。