Hedsor酒店推介

Afternoon tea at Cliveden really is something very special. From the views down the gardens to the river, the exceptional service and excellent food in beautiful surroundings - if you are looking for something that little bit special with friends or family then give this is a try.

我和丈夫在這家酒店住了3晚,我們有點擔心,因爲酒店最近被接管了,所以不確定該期待什麼。這家酒店的工作人員都非常熱情,樂於助人和友好,管理層應該爲自己和他們的新團隊感到驕傲,你們都做得很好。早餐很可愛,我們的房間很乾淨,每天都打掃,我可以誠實地說牀墊是最好的,我們睡了幾個可愛的夜晚。如果我不得不給一個消極的,那麼酒店就可以用一個可愛的游泳池和溫泉區,它當然有它的理由,但我確信將來會有一些計劃。感謝大家的可愛住宿,我們希望明年再次光臨

太失望了。我在當地活動上有優惠價格,甚至這太多了。我認爲酒店目前正在進行中裝修 - 絕對可以用一些TLC。工作人員缺席。酒吧沒人,只好去前台找人告訴,然後回酒吧等。我先住的房間破舊,牆紙剝落,沒有AC,只是前台的風扇。儘管我打了5或6次電話,但沒有人在接待處接電話,所以當我下樓時,我問他們是否有空調的房間,他們說沒有。然後一個聚會開始了,音樂和DJ的聲音太大了,我可以聽到他清楚地要求人們在我的房間裏“發出一些噪音”。我打電話給谷歌(因爲沒有人在我的房間電話上接聽)的電話號碼,接待處告訴我音樂將在10點停止。當我問他們是否確定,他們說實際上是午夜。所以我問我是否可以移動。他們把我搬到了很遠的房間(我以前在他們的活動空間的頂端),那裏有空調。我指出我問過,可能已經支付升級費用(這是一個更好的房間),但顯然自從我查詢以來有人取消了。這個房間好很多,但還是有點破舊。我給了兩顆星,因爲食物很棒。

適合一家人聚在一起的地點。房間很舒適,最近裝修過。我們在餐廳吃飯,食物很好吃,菜單也多種多樣。溫泉在我們組的每個人都很受歡迎。庭院和湖都很美。我們相信最重要的是出色的員工,特別是接待團隊,但在整個酒店的所有方面。IHG 應該爲他們在那裏的團隊感到驕傲。

This is not the level of hotel that Mrs Moose and I would typically stay in - certainly more grand for us. We had a Buyagift voucher which was due to expire and given that there were places we wanted to visit in the area, we booked a dnner, bed & breakfast break. It's an impressive building when you arrive - I was surprised by the reception area - no desk as such, but a table with a monitor - however, it served its purpose. Given that this was a smarter place than usual for us, the general atmosphere was friendly and relaxed. My only comment would be our interaction with reception when we checked in and checked out - it was totally ok, but came across as very officious - no personal engagement, no 'Did you have a nice stay' - that sort of thing. We checked in during the afternoon and relaxed in the sunshine in the garden - all very pleasant and relaxed. There was an outdoor pool, but it is very small - don't expect to swim any lengths - but pleasant to sit in and cool off. Our deal came with a three course meal, and I must say that the food was very tasty - Mrs Moose really enjoyed her sea bream. The waitress was lovely, but one thing was strange that we were offered water, but no drinks - yes, we could have asked, but we were both happy with the water (though it was an expensive bottle of water!). Our room was on the small side, but acceptable with a comfortable bed. Breakfast was fine, all table service, for both the hot and cold choices. If you like a smart hotel with good food and price isn't a concern, you will probably enjoy it here.

Staff are great every time my team and I stay here. Always very attentive and helpful to our large group. We stay regularly and they are always very accommodating. Rooms are clean and beds are comfortable. The services next door are also very useful as there's lots of variety for food options.