海爾崖酒店推介

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !

我大概來過15次了。這個地方簡直太棒了,每次來新森林旅遊,我都預訂了The Retreat New Forest,因爲我和狗呆在一起!那裏寵物友好,狗不收費(太棒了)對我來說是一個巨大的獎金,所以我爲什麼來這裏很多次! 房間很乾淨,非常舒適和放鬆! 我建議如果你和毛的朋友一起來到新森林,不要猶豫,留在那裏!