Smell of drains in room 434 and 428 whuch was worse.
Shower glass makes it nearly impossible to get in shower had to ask to change rooms to get accessible shower. Receptionist
Love staying in this hotel when visiting Birmingham.
Friendly staff, clean rooms, clean hotel in general.
One disappoin**ent was when I came down around 06:30 down to the lobby to ask for milk sachets, there wasn’t anyone present , I waited for some time, however nobody attended to me. So for this I graded the hotell 4 smiles instead of 5
The room was nice but it did smell a bit upon entry. There was everything you needed in the room. Nice touch to have TV’s that allowed to use Netflix and YouTube. Beds were very comfortable too.
The room itself has a microwave, cutlery/plates, fridge which is perfect! I sometimes prefer a takeaway in a hotel and keep some milk/fruit in the fridge for the morning. So it's nice that you can actually eat the takeaway with the right utensils and not risk leaving milk at room temperature all night.Loved the decor and idea of a communal kitchen to.Would definitely stay again if visiting the area.