瓜達拉哈拉酒店推介

總是一大早開始敲門，無緣無故開門進房間。早餐總是排隊

我們的旅行團幫我們訂了這家酒店,酒店提到說的語言是英語和西班牙語。沒有工作人員會說英語。樓下有餐廳,La Milonga。我們點了食物和飲料。等了一個小時,沒服務,朋友收到她的湯太鹹了。就像一杯水裏加了一小撮菇。我點了凱撒沙拉和一杯飲料,60分鐘後我們離開了。現在房間,還行吧,但是衛生間幾乎沒有熱水,沒有掛毛巾的地方。沒有放肥皂的地方,很髒。我們被告知這是較新的酒店,看淋浴的照片,你就知道了。我不會在虛假廣告上浪費錢。完全失望。

我爲了商務旅行多次入住這家酒店。房間很好,乾淨,工作人員友好,樂於助人。不過我確實有一些抱怨。迷你吧佔了太多房間。冰箱的大部分空間,兩個滿的抽屜,和整個架子都是迷你吧使用的。作爲商務旅行,我從來不用任何物品,我寧願有房間儲存我自己的物品,比如剩菜。冰箱裏尤其如此,因爲我幾乎沒地方放4瓶水。(離這裏只有一街區,有一個oxxo和一個7-11,我寧願在那裏買水,因爲那裏更便宜。)我兩次旅行都因爲暴風雨停電。(一天晚上,電源開關幾乎開了十幾次)當電源斷開時,房間的恆溫器就失去記憶,關掉了房間的風扇。(無論設定的溫度,如果風扇不打開,房間不會涼快)這導致房間變得非常熱,我醒來後在晚上多次打開空調和風扇。如果它們能改變恆溫器上的生物設置,這樣風扇就會自動打開而不是關閉,那將很棒。

Lovely old hotel. The rooms have old world charm and decor. Nice linens and comfortable beds. Well appointed bathrooms with everything you could imagine you'll need, including Ferragamo toiletries, razors, robes and slippers, etc. I was most impressed with the hotel staff. Everyone was extremely friendly and helpful. I received special care from Jaimie the concierge and Nancy at the front desk. The location is far away from the attractions and there is not much in walking distance, so prepare to taxi it. Taxis are very reasonable so it's not an issue. The hotel restaurant food was good with a decedent selection of items. Be aware that English is not widely spoken by everyone, so you might have to wait for someone to assist if you have questions. On a side note, I found that English is not as widespread in Guadalajara as in most places I've been in Mexico. It's probably because it's not exactly a popular tourist destination so there's little need to have it. On the plus side this means Guadalajara has held onto the culture very well. No pandering to foreigners. Back to the restaurant, my one complaint was a waiter there on 2 nights was sick. I was very uncomfortable having him serve me. I regret not mentioning it to management. He should not have been permitted to work until he was well. I asked him to keep his distance from me and I didn't use the pen he gave me to sign the check. He seem to take it well but it never should have happened. i did find that a lot of people are wearing masks in general there. Not the hotel staff but local people. It was good to see. The hotel grounds are lovely, the pool was in the shade most of the time and I think the lounge chair area needs more attention. The cushions had bird poop all over them and were very dirty. There are a lot of pigeons on the property too. I think it's tough to keep birds away but I did witness them eating from the breakfast buffet table. Maybe a special person should be present to shoo them away? I didn't see the gym but I'm told they do have one . All in all it was a good stay there.

在過去的四年裏,我每年至少來過三次。我基本上放棄了對這家酒店改善的任何希望。事實上,每年似乎變得越來越糟,我會解釋:首先是殘疾人的支持。他們有一個地下車庫,有一個非常小的坡道,電梯可以帶你到房間,但是唯一的障礙點是在外面,你必須沿着相當陡峭的坡道爬到酒店,不管它是否開放大風或大雨,身體健全的人可以毫無問題地把車庫停在地下。入口旁邊有兩個停車點,我一再要求酒店經理貼上方便客人的標籤,因爲它允許大門打開,輪椅出來,或者對於那些有流動問題但大多數人的人來說進入有特殊需要的酒店不用走很長的路。我直接和經理說了三次,在酒店大堂和他一起坐下來,他笑着玩,說會調查一下,絕對沒有做任何事。我對他的行爲感到愧和厭惡,對他的客戶缺乏關心,特別是多年來他的員工已經很好地瞭解了一位重複的客戶。停車位很小,你可以在樓下看任何基本上都接觸到線路的卡車或 SUV ,他們沒有辦法打開門,沒有撞到另一輛車,每個人都試圖在線路的一側停車讓其他人有空間...雖然入口處的兩個空間享受他們想要的所有空間的奢華,但身體健全的人總是會強迫殘疾人找到其他選擇。下午9點以後,你基本上無法在地下覆蓋的車庫找到任何空間,如果你能找到空間,就必須在外面停車。在這一天和時代,每個人都在盡一切努力使自己的財產更具包容性,並歡迎所有性別的取向和能力。提高它作爲有不同需求的人的支持者的形象或聲譽。他們很高興拿你的錢,但絕對沒有做任何事來容納你。說到員工......但我首先開始以三種語言提供服務的酒店。當我幾晚前到達的時候,晚上沒有一個人會說英語。我完全支持所有來墨西哥的人都應該學習一點西班牙語......我可以進行一次基本的對話,但我仍然需要幫助語言,當我檢查時,我仍然需要幫助,試圖通過任何想法,這讓我非常沮喪只是因爲沒有去任何地方而走開。似乎每幾個月我來這裏,他們就會有很多新員工,更多的員工已經走了。剩下的少數長期員工之一,米麗安仍然在