麥迪遜高地酒店推介

Asia is not very welcoming at all she was working when i checked in. She needs a refresher training class in hospitality because her guest relation skills were below average in comparison to what i'm used to. I'm Gold Elite status which means i've stayed at plenty Marriot's all over the world and have spent at least $20,000 to reach this level. I was offended by Asia when i arrived at 9:30p on 4/27/24. I presented my Paypal debit card for room + tax. She replied 'we don't accept these kind of cards due to fraud”. I know Detroit can be a grimey place but, your local scammers has nothing to do with me cause i reside in Pittsburgh, PA. I'm self-employed with a successful black car business at the Pittsburgh International Airport. So, you can see how insulting it was for your young front desk employee to say that to me. I can show just 1 of my bank accounts with a $9000 balance. I just found the staff to be a bit ghetto not just her. The final turn off was i only stayed 1 night for an event. The entire time i was there their key card machine wasn't working. So, front desk had to physically let you in your room. It was a major inconveinence and in all my 51yrs of traveling i've never stayed at a hotel where the key machine didn't work. I want to move, come and go as i please without having to bother the front desk to let me in my room like a child.

我已在696號沃倫紅頂客棧住在這裏,並被延長了一段時間。房間乾淨,工作人員友好和理解,前台也很樂於助人,很友好。會推薦給任何需要延長逗留時間或僅用於旅行的人

The assistent manager messed up my booking and tried to put the additional costs from his mistake on me. Only after threatening with an official complaint did he fix his mistake and insincerely apologized. Rest of the staff was friendly though. Not the luxury I expected from Hyatt but then again, it is only a 3 star hotel. Breakfast and bar/shop are all focused around getting you to eat as much carbs/sugar as possible. Not a good hotel for people with dietary restrictions. Airco worked very well, but also very loud. Had to be turned off during the night to sleep. Cinema, stand-up comedy place and a few restaurants in walking distance so for a short holiday stay it might be okay.

I stayed 4 nights at this Hampton Inn and although there were a couple minor issues, it deserves 5 stars. First of all the employees are all extremely friendly and helpful. The rooms are very clean and the bed is probably the best I have ever slept in at a hotel. The location is great, not right on the expressway where you get too much noise but only maybe 3 minutes from I 75. Breakfast was better than most and an employee was always standing by to make sure nothing was running low. The only negatives were some noisy guests in the hallway one night at 10PM and again when they returned at about 4:30 AM. I've encountered this at other hotels and it is hard to blame the staff for this. Only other issue was a drainage problem with the shower/tub. This is my second stay at this location and I would not hesitate to stay here again.

到達酒店,前台的店員最友好,樂於助人,上到房間發現有陳舊的煙味,發現根本沒有傢俱,沒有夜攤,沒有椅子,連電話或鬧鐘都沒有。看起來好像他們在試圖升級,但是,對不起,不是客人的費用。我回到大堂,店員道歉了幾次,給了我一個不同的房間。更好,但很明顯,這家客棧已經看到了更好的日子。當我把鑰匙還給第一個房間時,我被一個員工(不是店員)打了起來,說,我隨時都可以睡在她的牀上。哎呀!我在這裏住了兩個晚上。這不是世界末日,但我肯定不會再住這個紅屋頂了。

Needed some rest to take my wife back to the hospital and the floor above us was terrible loud. I mentioned it to a said he would tell management. Nothing changed. We didn’t get any rest and they refused to give some sort of refund for our discomfort.