I arrived at the hotel with a group of coworkers. We were attending a conference together the next day. After a speedy checkin I went to my room. The room reeked of cigarette smoke. I could not tolerate this because of a health condition. I returned to request a different room and was told there was.no other room available. As they were looking through their list it was clear that there were guests who had not checked in yet. They told me again and again that that was the room I would have to take. I was ready to drive home and one of my co-workers was gracious enough to trade rooms with me. She was also not excited about the cigarette stench in the room. I went back and forth with the feont desk staff to see if they could change out the linens. They did not think it. Was necessary as they had just been changed that morning. My coworker tolerated the room but was not offered any compensation whatsoever; no discout, no points award, etc., nothing. I wonder what else is not maintained and cleaned in this hotel. NEVER STAYING THERE AGAIN!
I stay here once a year and I always like it. However, they have changed the parking policy. There is an adjacent parking ramp and you use to be able to rent a space at the front desk. Now the hotel can only rent out a few parking spaces on the lower level. I said, but I know my slot number, can't you reserve that space for me? ”No, the city prefers you to park on the lowest level.” ”I was just there, there are no spots on the lowest level. Can I reserve the space I am in?” ”Well, the city prefers you to park on the lower level.” ”What does 'prefer' mean? Will I be ticketed if I park somewhere else? ”Probably not, but I can't guarantee it.” If you don't think this exchange is worthy of a four-star review instead of a five, then you have more patience than I do. One other small note, the rooms are clean and well-furnished. However, there is not a single USB charging port in the room.
我每天工作81/2小時,然後入住,我帶着電腦,這樣我就可以記錄我的時間表上的工作時長和里程和開車時間。這不起作用,雖然當他們把你放在離路由器最遠的房間時,顯然是因爲雖然我可以用我的移動熱點上網,但酒店 Wi - fi 沒有連接到互聯網。桌子說我只需要等待所以我穿上泳褲,然後去水療中心,我計劃在水療中心等15分鐘,但我的眼睛開始從多餘的氯中燃燒。上週住在這裏,spa完全不起作用,因爲他們在等待。我猜氯是爲了殺死修理工留下的細菌。當wifi承諾時,我不應該使用我的移動數據。酒店每個房間都應該有互聯網接入。每晚100美元以上,他們應該有以太網接入。
我每天工作81/2小時,然後入住,我帶着電腦,這樣我就可以記錄我的時間表上的工作時長和里程和開車時間。這不起作用,雖然當他們把你放在離路由器最遠的房間時,顯然是因爲雖然我可以用我的移動熱點上網,但酒店 Wi - fi 沒有連接到互聯網。桌子說我只需要等待所以我穿上泳褲,然後去水療中心,我計劃在水療中心等15分鐘,但我的眼睛開始從多餘的氯中燃燒。上週住在這裏,spa完全不起作用,因爲他們在等待。我猜氯是爲了殺死修理工留下的細菌。當wifi承諾時,我不應該使用我的移動數據。酒店每個房間都應該有互聯網接入。每晚100美元以上,他們應該有以太網接入。
訪訪客When we walked into the hotel with our kids to check in on a Friday night around 8pm there were a bunch of adults sitting around in the lobby/breakfast area drinking booze (they all had coolers) and a few of them were yelling at each other and swearing and one of them stormed off. Apparently they were wresting parents and there was a wrestling tournament in town. Their kids weren’t with them, so they must have been unsupervised elsewhere in the hotel. There were four staff members standing at the front desk but none of them did anything about the swearing and yelling. It felt like the Jerry Springer show. We brought our kids to the pool area and were about to step into the hot tub when we saw brown chunks floating around. The front desk was alerted and someone used a net to remove the visible brown chunks from the water. We walked by the pool area about 20 minutes later and saw there were people in the hot tub. Gross.
訪訪客Surroundings were clean staff was very friendly and helpful. Breakfast was more than I expected and was very good. Easy check out . I would recommend staying here . Price was very reasonable and I’d stay here again .