克拉克默斯縣Hilltop Community附近酒店

Our Mother’s day weekend was totally ruined! Don't bother with this place. It used to be just ok, but now?? Rundown, front desk people don't even know what rooms they have or their locations. We had stayed in this motel many times over the last 8 years. The place used to have regular employees that you knew by site and they remembered your name. Their website wasn't working on the day I was making the reservation and when I called directly to the motel, the front desk guy said he was super busy and that to go to reservations.com since their website wasn’t working and he had a bunch of people at the front desk and didn’t have time to help me. I was directed to a 3rd party ( Reservations.com) Which charged me $20 just to make a reservation, which I had no clue of until I checked my bank account! NEVER use Reservations.com!! I called directly to the hotel to verify the room I reserved for 2 nights, because the email I received from Reservations.com wasn't the correct one, the front desk guy assured me they would fix it. I needed the King, extra floor space room on the first the first floor as I'm handicapped and can't walk very far, so needed to be close to the lobby/front doors. I called again a couple days later to reassure myself that they had the reservation right. Well, no it wasn’t right, they had my reservation totally messed up! I was assured that I would now be put into a double Q L shaped room., (which has a little side bedroom with it's own Q and TV, etc. ) What happened to REGULAR EMPLOYEES???? When we arrived, the front desk people obviously didn't know their ass from a hole in the ground, couldn't figure out which room we were supposed to have, couldn't find the reservation in their system, couldn't find the room I reserved, neither the extra room King room I originally reserved, or the double Q L shaped room. I explained that the day I was trying to reserve the room that their own website was malfunctioning and I couldn’t make the reservation thru their own website. The brunette girl with the big fake eyelashes agreed and said management was aware of the problem. I again explained that I was handicapped and they had assured me the double Q L shaped room was available. I asked if the Sauna was now working and they assured me it was(for my husband). They said that my payment would be less than the original amount thru Reservations.com. My husband finally schlepps all our stuff to our room (couldn’t find a cart anywhere) and I follow up in the elevator and then realize I have to walk hundreds of feet down the hall to get to our room which was clear to the south end of the building. I have severe breathing issues and just about didn't make it. We get inside and realize it's just a regular 2 Q bedroom, no L shape, way far away from the elevator, the smell from the cleaning solvents just about gagged us both. We realized the heater was on, turned it way down, opened the window (it only opens a crack for safety purposes) the window

當是Days Inn的時候,我們在這裏住了幾次,有時很好,有時很糟糕。酒店已經完全改建,我們到達時房間一塵不染,牀很舒服,客戶服務也很棒。不管什麼時候進來,我們總是看到前台有人。我們在那裏住了三個晚上,但是自從我們探親以來,我們沒有測試包含的早餐。

#好評#對房間大小，位置，交通方便程度，走廊隔音，隔音，鄰近餐廳滿意；酒店很不错，住起来很舒服，早餐丰富

我們在波特蘭探望女兒,併爲住宿預訂了市中心的酒店,真是可怕。汽車每天都破門而入,沒有女傭服務,雖然它的名字是水療,沒有水療,骯髒的房間,我準備放棄尋找偉大的客戶服務再次。每晚的房價不重要,不管是一個$400.00的度假勝地還是100美元的度假勝地,CS在美國到處都不見了。。嗯,都是過去的事了,員工和老闆需要在希爾頓酒店受到表揚。在我們入住的每個地方,(在退房後)員工不僅在那裏幫助,而且酒店一塵不染。從前台的Kiara,到早餐時我們樂於助人的女服務員Sarah,再到很棒的酒保。這家酒店沒有用大流行來降低他們的標準,他們實際上爲所有酒店設置了酒吧。照顧好您的員工,所以他們反過來想照顧您的客人和財產。太棒了!

老,老酒店。我們住了五晚,徹底失望。進入酒店部分的那一刻,黴味就打到你身上。(前台在另一棟樓裏!電梯被地毯髒的刮掉,假日酒店應該爲這個地方感到羞恥!價格沒有含早餐,訂房時要額外付費。他們給你一張票,在他們的餐廳翻身,看起來像你典型的假日酒店早餐區。門票是好的$13.50,但菜單上的一切都結束了,你最終付出了更多的錢!食物很糟糕。當我丈夫在我們的結賬日帶着他的票去時,他們不會拿它,並收取他6美元一杯oj!游泳池位於一個沒有窗戶的內部空間,很小,沒有熱水浴缸。該地區還有其他較新的酒店,但我們通常住在假日酒店,因爲他們通常很標準。這家不合格,價格過高。跳過它!

柔軟的白色牀,包裹着你的身體!超級乾淨的房間和所有你想要或需要的設施,在你的指尖。咖啡,好,檢查!游泳池乾淨的毛巾,檢查!健身中心,檢查!McD 在停車場對面,還有一個 Safeway ,是的!超級nice的酒店前台客服代表和禮賓部,他們有!我喜歡住這家酒店。5+Stars*****還有額外的一個整體體驗!..*

這是一家靠近福德山（Mt. Hood)非常近的一家飯店,飯店的設施應該說都是中規中矩,大概都達到標準。未來如果有機會，還是願意再住這一家酒店。