We booked a non-smoking room, and turned out that every single day/night our room smelled as if someone was smoking in it. We went to take a shower and found small bugs at the drain of the tub. It was not comfortable or pleasing at all. We ate at Victory Cafe and the food was not very good, we received fruit that looked like it had been sitting out of the refrigerator for awhile or was cut early and sat for some time. The valet staff and everyone at the Carve restaurant was incredible though and gave exceptional service!! We were very upset, because we’ve heard such great reviews on this hotel - unfortunately, we will not be staying here again.
翻譯