希爾頓克拉克斯維爾歡朋酒店

Check-in clerk rudely asked me what I wanted-To check-in I said. Why else would I have come to the desk from my car at 3:30pm? Room lamp falling apart (she did fix that). Window curtain coming down (she couldn’t fix that-no maintenance on premises Sunday. Wife and I Jerry rigged it. Commode wouldn’t stop running after we used it. Didn’t even waste time telling her. Turned off water supply after each use. Eighth hotel we have stayed in on our trip and this was the worst experience.

Room smells horrible. I asked for a different room the day we checked in..was told nothing available. Explained that the room smelled terrible and we wanted an adjustment and we were told we had to talk to expedia....so i reviewed (this is my second review) havent heard back.

As soon as we entered the room, I noticed the drapes were broken from the rod. There were no cups or glasses in the room. It was improperly cleaned as I found shoes left by a previous renter. The back was missing from the TV remote exposing the batteries. The staff was friendly and tried but the building is in bad need of updating - painting, carpet, mattresses, towels.

Clean, safe and friendly Always my go to place when in the area. The staff are always friendly, location has easy access, well lit at night and seems safe.

First room had a smoker and I asked for different room. Took a minute or two but they were able to find another room.

The pet charge was a bit excessive. Staff/lady at front desk wasn’t very friendly.

It was a great hotel in all aspects

The cleaning must be daily but the hotel did it every two days. Please be sure what ******* says in order to take better decision.

Very outdated hotel. Shower had hair in it. Toilet is too low to the ground. Breakfast sucks with little options. No one working to replenish food either.