克拉克斯維爾伍德斯普林路易斯維爾酒店(WoodSpring Suites Louisville Clarksville)

The only positive thing I can say is the check in person was very pleasant. We were unaware this hotel houses weekly renters who are hanging around the property. The TV in our room was missing the cable so it didn't work, the bolt on the door was hanging off, there was mold on the showerhead, & we saw a roach come out from under the bed. We were not spending much time there & had paid in full (almost $200 per night) & so we didn't bother to try to get our money back or move to another hotel. I did not leave my suitcase in the room at all for fear of someone stealing it. The second night we were awoken at 3 am by someone screaming, running up and down the hallway & slamming doors. Don't stay here!

This building is not clean. I had 6 cockroaches found in my room. The fridge had clearly not been looked after since it was dirty on the inside. The freezer had baggies of frozen raw chicken in it from a previous guest. The floors were sticky in the room. Photos have been included. The entire building from the lobby, elevator, hallways, and room smelled of cigarettes/****. It is clear that some guests are more than guests, they are more like residents. It was Derby week and there were no options for me to move too and had already pre-paid. I will never consider this property again after this experience.

The worst hotel I ever stay in. It very dirty, they have a bug problem. Bath towels were dirty and not clean. The hotel smell like cigarettes smoked very bad, there nothing clean about the hotel and very noisy thought out the night. I won’t ever come back and I would never recommend anybody else to stay there

Cheap coffee maker in room. Tiny toilets!!! Restaurant lacks selection and service is very slow, possibly due to understaffing. Parking is located further from door than I prefer. Staff was very nice.

The staff is courteous and they are understanding and most definitely are understanding!! Very helpful people

There were roaches everywhere in the rooms. The staff was very rude and said "a couple bugs won't hurt you" just overall a nasty environment would not ever recommend

Stayed overnight on our way to Chattanooga and checked in pretty late. Requested a non-smoking room but the whole hallway the room was in smelled like cigarette smoke. Found several bugs crawling around in the room which made it difficult to get a good night sleep. Needless to say we left as early as possible.

Found roaches and bedbugs on the first night, wouldn't be horrible if they were able to deal with the pests.

It was the worst place I have ever stayed in There was never any room service or cleaning of the rooms after each day It was alots very dirty and had roaches. We tried reaching out to someone but havent heard anything back. We need to fix this bad experience with me cause I'm going to turn them into the code force/health department.