They require you to call them before your stay where they very aggressively try to make you agree to do a tour of the property. When we were there, I woke up to find a huge cockroach on the bathroom sink. When I called the office about it, they did not apologize for the issues nor did they send housekeeping with the cleaning supplies I requested after they said they would.
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Yvon
入住日期 2024年2月
家庭旅遊
4.0/5
很好
發佈於 2024年2月16日
L’unité que nous avions était près de la route principale et toujours un bruit de fond était présent. En matière de vaisselle les quantités étaient limitées ce qui force le nettoyage au lave-vaisselle après chaque repas. Les bbq mis à disposition sont propres et fonctionnent bien; cependant la puissance est nettement insuffisante pour saisir et cuire adéquatement les viandes. Enfin tous les lieux sont très propres et le personnel est courtois. L’insonorisation entre les étages est moyen. Nous avons tout de même eu un bon séjour.
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Marcelo
入住日期 2024年3月
其他
5.0/5
傑出
發佈於 2024年3月19日
Apartamentos confortáveis. Fiquei na Villa com 2 quartos e bem aconchegante. Os recepcionistas super mal educados e sem paciência. Não falam português e nem espanhol conforme informado na ato da reserva. Hotel não recebeu o carrinho de bebê que aluguei. Tirando essa parte de atendimento eu indico
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Silene
入住日期 2024年3月
家庭旅遊
5.0/5
傑出
發佈於 2024年3月11日
Lugrar excelente, todo!
limpio. Excelentes areas recreacionales, el unico detalle, es que la conexión de internet,(no se si es nuestra compañía) era muy mala. Solo al salir del resort podiamos tener buena señal de Internet.
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Verified traveler
入住日期 2023年10月
其他
4.0/5
很好
發佈於 2023年10月28日
O resort é muito bom e bonito. Lindo paisagismo.Nossas compras online foram guardadas gratuitamente, até nossa chegada. Os travesseiros eram duros e altos, o que atrapalhou um pouco nosso descanso. A lavanderia dentro do apartamento foi muito útil durante nossa estada. A equipe do Resort foi muito gentil e solícita. O freezer da geladeira não estava funcionando e eles a trocaram prontamente. Sentimos falta de uma duchinha acoplada ao chuveiro. Foi uma estada ótima. Recomendamos.
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Martin
入住日期 2024年3月
其他
4.0/5
很好
發佈於 2024年3月1日
Bonne place, Condo très bien équipé. On a tout ce qu’on a besoin comme électroménager. Lit pas très confortable. Certains matelas devraient être remplacés.
Bien aménagé pour personne à mobilité réduite.
翻譯
Brian
入住日期 2023年7月
家庭旅遊
2.0/5
發佈於 2023年7月22日
The property was in good condition and my condo was clean and nice but it did not have an elevator , my room was on the second floor so I had to make a couple trips to get my luggage in. The check inn was upsetting because I was hit with unexpected fees, they charged me a resort fee of $33 per day and they charged a deposit fee of $250 which came off of my card immediately which could have been a disaster if I needed those funds, I missed the email that they sent saying that is their policy but it was only sent the day before I was to check in. Had I known about the resorts fees and no elevator I would have not booked this place and the last minute notice about the credit card deposit policy is bad business because trying to find last minute accommodations at a reasonable cost is almost impossible. Shame on you Exploria. I will not book there again.
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Leyanis
入住日期 2024年2月
其他
1.0/5
發佈於 2024年2月20日
O me gustó para nada casi sin opciones para comer el trato muy malo realmente no volveré
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Soraya
入住日期 2024年2月
家庭旅遊
5.0/5
傑出
發佈於 2024年2月3日
On a passé un excellent séjour dans ce resort et on compte y retourner
翻譯
John
入住日期 2024年3月
家庭旅遊
5.0/5
傑出
發佈於 2024年3月18日
Lo q mas nos gusto fue ver los fireworks 🎆 from building 601