弗蘭克斯頓探索旅館(Quest Frankston)

Highly recommended!!! Great price and have to find fully self contained accomodation. Staff were also outstanding 😃

Everything is ok

Most disappointed in this "apartment" property. Pleasant staff member Michelle but apartment completely sterile & needing plenty of maintenance. Shower screen loose on wall - unsafe, no plugs in bathroom & kitchen sinks, lamp not working & overhead lights too bright. Bedroom blind only a dark blockout one overlooking carpark, had to be down all the time.Couch very uncomfortable, tv played up re reception all the time. Wifi was fine. Plates in cupboard dirty. Only one small milk supplied for 2 for 2 days. Not up to Quest usual standard. Very disappointed.

Clean and comfortable…. Stairs were a bit of an inconvenience. Stair hand railing urgently need for the 4 steps leading to the foyer of the apartment from the carpark area…..very dangerous for those who’s balance is poor. I doubt building inspectors would allow this.

I recently had the unfortunate experience of staying at Quest and I have to say, I was thoroughly disappointed. The cleanliness and maintenance of the place were just horrendous. The whole place seemed like it hadn't been cleaned properly in weeks, and there were stains and marks in the bathtub and that made me feel uneasy. To make matters worse, the two apartments that were joined by a door were not soundproof at all. I could hear every single noise from the other side of the door, from people talking to music blaring, and even worse, I could hear people having sex at 3am. It was a terrible experience and made it almost impossible to get any sleep. Overall, I would not recommend Quest to anyone. The lack of cleanliness and poor maintenance, combined with the lack of soundproofing, made for an incredibly unpleasant stay.

The property was comfortable and clean. However, the TV had very poor reception and the fire alarm went off for no real reason. The billing was very strangle too. On arrival I paid the full cost of one night’s accommodation plus a $50 bond. On check out I paid the cost of accommodation and was told the original payment that included the bond would be refunded. It has been nearly a week and I still haven’t received my refund. Why not just take out the $50 separately?

The staff service and friendliness was exceptional! Nothing was too much bother, most unusual in this day and age. The property is a little tired, but very clean and well maintained.

Tv remote didn’t work but a replacement was quickly arranged. Blinds in room had broken chain so was unable to open but not a big issue. Room was spacious and clean