亞特蘭大加勒里亞希爾頓安泊酒店(Embassy Suites by Hilton Atlanta Galleria)

Good room!

I truly love staying in Hilton properties this was the second time at this location, but this time the room had a very musty odor that was very overwhelming and we were in the room for three days without having it cleaned once no fresh towels or anything.

We arrived 2:30. Did not get checked in until 5pm. We were 3rd in line. 1hr before anyone told us what was going on. 1st computer. Then key card machine. Last excuse rooms not clean. Finally after 2.5hrs we got a room after I called Hilton Honors and told them manager would not come and speak to us. Then a room became available. People were sent to rooms that were already occupied. Worried during night that someone would come in our room. As people were checking in at 11pm. I would like to inquire about a refund. This was a terrible nightmare . We were late to our event despite arriving ahead of time I have never had such terrible service.

Was a quick trip and I understand the hotel is under construction. Stayed in a remodeled room. Was nice but finishes were poor. Paint in the floors, sloppy couldn’t find a light switch for the room toilet constantly ran. Toilet paper is mounted to the wall with a 2x4. Shuttle was not fast for the game.

Better than expected. The complimentary drinks were much appreciated and the restaurant food selection was great. The room was very clean and the sliding doors to separate the space was a great added touch.

Nice room could use paint on older furnishings but clean. Plenty of towels. The only bad thing was breakfast which had cold food that should have been hot. Staff was great.

The property is nice. Didn’t have good interactions with the employees. Two of the three I spoke with were extremely rude and made us feel unwelcome. Wish we booked elsewhere.

Great time wonderful large room the bar is very bright like a surgery center lol Front desk staff were so pleasant. Our room was immaculate.

The room smelled musty and there were gnats flying around. One of the TVs wouldn’t work because of the storms, satellite TV out. However, bed was comfy & clean. Staff was very friendly. Breakfast was great!