Three of us spent one night at an executive suite in the Welcomhotel Coimbatore. 1. Let’s begin with the biggest complaint first. Halfway through a morning shower, the hot water simply stopped flowing both from the tap at the washbasin and from the showers too. Took about 15 minutes to resolve so I finished my bath with cold water which isn’t a big deal in a Kovai summer. But this is not something you want to happen at this price point, or, indeed, at a price point half as high as this. More so when you’re occupying an executive suite. Extremely disappointing. 2. There was some confusion at checkout. Our reservation included all 3 meals. And we had signed for one of those meals, and the restaurant had posted it as a bill payable. Reception took a few minutes to sort that out. 3. The lobby almost doesn’t exist. Once you pass through the doors, you are in what can at best be described as a passage facing the reception. This is well-lit, and I do like the aesthetics, but it’s just surprisingly small. Not complaining about this though; I was just amused. 4. We had an a la carte lunch and a buffet dinner. The quality of the food is, overall, good, as you would expect of the ITC group. The food at their Fortune hotels is often very good too. The buffet seemed to play to the crowd a little – there was a little too much tempering, it was a little too strong in its approach. But still, that is nitpicking. A la carte was pretty good. The staff are patient at taking orders and orders are taken seriously. But their knowledge of the menu isn’t sufficient. They have a dish called “ritu ki sabzi” or something of that sort which translates into “seasonal vegetables.” When we asked what the vegetables were this season, the best the waitress could do was to say “carrot” twice. The dish too was something like that: Nothing particularly seasonal about the vegetables. 5. We had an early breakfast. The buffet wasn’t quite ready yet. Nevertheless, the spread on the buffet is satisfactory but not as wide as you would expect. The quality of the food is excellent. The service was mediocre: I ordered a masala dosa which didn’t show up for 10 minutes. On inquiring about it again, the waitress (a different person) thought I was placing a fresh order and informed me that it would take about 10 minutes, a point which was never brought to my notice when I first ordered it. So I ordered a plain dosa instead. 6. Overall, the aesthetics of the hotel are nice. The restaurant, however, is dimmer than I’d like. At dinnertime, there was live music in the restaurant. I suspect that the hotel didn’t think its guests had personalities, because the loud volume made conversation extremely inconvenient. The rhythm was good (because it was essentially a metronome type of thing), the singer might have had some relationship with melody at some point in some life, but his accent made it (un)clear to us that nobody knew what the words of the songs were. 7. The room is well appointed. Once
若想要遊覽哥印拜陀,西永廣場酒店將會是一個不錯的的住宿之選。酒店地處便捷區域,距離哥印拜陀國際機場僅3km,距離Coimbatore Jn僅6km。Sri Sai Vivaha Mahal位於幾步之遙的地方。酒店鄰近多個熱門旅遊景點,包括Singanallur Bus Stand、G.D. Naidu Industrial Exhibition和Sri Sithi Vinayagar Sri Muthumariamman Temple,旅客可以將行程安排的更加緊湊。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。多國語言工作人員的服務,將為您消除在異國的語言障礙。
Lovable staff, special mention about Anish, who took care of us like his family. special mention about the ever smiling Bala, she was always eager to assist. The stay was an experience out of the world, with very clean and hygienic atmosphere here. Last but not the least food was amazing and we felt like home made food. Certainly we will strongly recommend, and no doubt our next stay at kovai will be at HOLIDAY RESIDENCY. WISH YOU GUYS ALL THE VERY BEST JEYAKUMAR & LALITHA 11th AUG 2024.
訪訪客Comfortable stay with our family, staff were really helpful. ***agement paid attention whatever the minor issues has been addressed to them. We will come back to stay again here. Recommended for the comfortable stay
訪訪客Overall,my stay at this hotel was a memorable and pleasurable experience.I would highly recommend it to anyone looking for a unique and comfortable place to stay at coimbatore.The check in process was very quick and the staff was very friendly.
Good stay, good food and good service. One of the highlights of my stay was the hotel's dining options. The breakfast buffet offered a wide variety of delicious choices, and the restaurant's ambiance was perfect for a relaxing meal. I would highly recommend it to anyone visiting Coimbatore. The combination of excellent service, comfortable accommodations, and convenient location made it a perfect choice for my trip. In general, It was a pleasent stay at the hotel.
訪訪客We were well received on checkin offered good room. Stay was very comfortable with less price. Being our train is at 4. 00pm, we have to check out at 11. 00am, even we thought of stay up to 2. 00pm, we couldn't. If there is option in make my trip webpage for 24 hrs check in, it will be comfortable, those who look for the same
訪訪客Very nice hospitality, especially Hari in restaurant he take care all guests by very good very smile face to welcome to all of themto restaurant was very properly cleaned well set very happy to stay with lemon Coimbatore the rooms are very neet clean front desk Hari very nice person to handle Guest
訪訪客1 booked this hotel from Yatra for 2 days for 7k. Visited the hotel around 9-9.30 and requested for a room but the Hotel reception is denied early check-in. Must say Hotel is big but their standard is small. I have told them that I am a revisiting customer accompanying my wife today who is a doctor on a posting in Ganga Hospital. Further told them that my friend is staying with you for 2 weeks. Reception staff simply ignored they seem to oblige only if I do direct reservation or pay extra 2k for 2 hrs. I asked them to connect me with ***ager, they instead connected me to their immediate supervisor. The staff here is willing to give the room for direct reservation but not to the guest coming with a booking from yatra/ MMT etc. I have seen few customer checking out in front of me and when I pointed them they said house keeping hasn't come yet and it will take time for them to clean. I have even requested to give them temporary room for 10 mins so I could take shower and go to the hospital. They did not oblige. Been to ***y hotels of same and higher star. They always oblige for early checkin and upgrade if it's available. Also, in my experience room cleaning takes 15 mins. I waited at the reception for an hour in anticipation of getting the room. Room needs little overhauls. Bathroom flush do not work properly. Hair dryer, room slipper missing
This property is within walk able distance from the main Rly station and in a quite place.. Its well maintained, clean and hygienic. rooms are spacious and well furnished, quality of the food was delicious. All the staff were very polite and courteous. Unfortunately in my room, the toilet door broke down and so i was not able to close it. The flush was leaking and no mug was available. I will appreciate if the management provides uniforms to their staff to maintain its standard.and if the House keeping in charge can check the room etc once a guest check out and ractify any short comings.