大學路舒適套房酒店(Comfort Suites University Drive)

The hotel is undergoing a renovation. Apart from general construction considerations, our room specifically was sub-standard: 1. Outlet cover missing from HVAC power. Code violation and safety issue 2. Phone did not work 3. Closet door catch broken and swung open - had the prop shut 4. GFI in bathroom inoperable, i.e. it does not trip. Reset and Test does not work - code violation and safety issue 5. No hairdryer. Bracket on bathroom wall but no dryer mounted or available in room. Had to go to reception bc no working phone in room. $415 per night is price gouging for a room at this low standard. IMO, a significant discount should be applied to what we have paid to this hotel, and I will not recommend them, and will post a suitable comment on the web.

Hotel was under renovation which was okay. But we had booked a room with a king and sofa pull out. In the first room we received the sofa bed mattress was dirty. With hair and blood stains and other stains. When we told the front desk staff this. They did get us another room but it took 40 minutes for this to happen. The next room we went into had very dirty carpet with no towels and the sofa bed was dirty again. Was not happy with our experience.

The walls around the window in the room had big cracks and chunks. The toilet handle was broken. The tiles in the bathroom were loose and wobbly when you walk. Previous occupant's keys were still in the room on the floor. The hallway was being renovated but looked REALLY unwelcoming. And the elevator was broken. :( Breakfast was good and beds were comfy at least?

The room was very clean ,beds,restrooms. We all slept very comfortable well rested the breakfast was selection very delicious everything was nicely clean. We’re definitely staying here every time I visit my daughter and I do recommend it thank you very much for the hospitality even the people staying there was nice 👍

I have stayed here before and the hotel offers excellent service. However, this time it was under renovation was not as clean ans cluttered. I am sure once the renovation is completed the hotel will be back to a number one facility.

Hotel undergoing renovation, so top floors had hallways in a mess. Got moved to 1st floor. Older hotel and can do with upgrades. Would have liked to have known beforehand, as both my wife and I suffer from allergies.

Service was good. Only one person checking in Friday Nigjt. Long line. My key would deactivate everyday. AC in room was not blowing cold air. But tolerable.

Aldo at the front desk was very nice. Once the rooms are fully renovated, it will be much better. The A/C in our room was not cold enough. Overall, a good price for the service and stay we received.

Check in was friendly and efficient. The first room I received had an issue with the window being partly open which was supposed to be nailed shut. I noticed this because of hearing the birds loudly and then seeing flies at the window. The next room smelled very musty but with an air freshener was just fine. Surfaces were all clean, bed was comfortable. Unfortunately, when getting ready on the second day, I saw a roach on the bathroom counter. Not pleasant. The rooms do need updating.