達拉斯普萊諾花崗巖公園希爾頓酒店(Hilton Dallas/ Plano Granite Park)

在這家酒店總是度過一段美好的時光……這無疑是我在普萊諾/弗里斯科地區最喜歡的酒店。

위치도 좋구 안전한 곳입니다. 큰 침대와 넉넉한 공간이 좋습니다.청결하고 좋은 숙소입니다

ホテルは良い場所にあり、お洒落でした。

I’m very disappointed that they are very limited on having things like coffee available in the morning. I stay at the hotels that cost less this much money and they have coffee available in the morning.

Really disappointed with Hilton. Bed was the smallest king size bed I mhave ever seen, and was uncomfortable. Lighting in the room was very poor. Not bright at all. Dull and dark. Fixtures for lighting was difficult to find the on off switch. Pillows just completely flattened out when you laid on them. First day, we returned back to our room at 5:00 pm. Room wasn’t even touched by housekeeping. Our wet towels were still on the floor. Very poor service!!! We don’t recommend this hotel especially for the price.

At this hotel they only clean your room upon request. First thing in the morning I went to the front desk and requested to have my room cleaned. I returned from business meetings at around 5pm to a room that wasn’t clean. They text you every couple of hours to ask you to rate your stay so I replied and told them my room wasn’t cleaned and received a prompt response that someone was on their way to clean my room right now and provide new towels. I returned 6 hour later to find the room in the same condition I left it in. Don’t keep texting me asking how I’m doing if you arent going to fix it and don’t straight up lie to me.

We have been staying at this property for years and have always loved it. This time though it was very disappointing. I doubt we will ever stay again. They seem to be using Covid as a reason to take shortcuts in cleaning. The room was very disappointing and the service at the front desk was like they could careless that I am staying there.

Changed rooms due to non-stop running toilet to a room with a malfunctioning AC; both rooms had fault phones that wouldn't let you call the front desk, so I had to go down in person for each issue. Shower was out of bath gel as it had never been replenished from the last guest. The restaurant was never open when I walked through the lobby.