科隆Burgerhaus Stollwerck附近酒店

酒店在哥倫比亞的中心,也可以直接在酒店吃早飯,這也給預訂了決定。但是,在抵達時,在接待機前和之後,我覺得客人的預訂和只有德語的女士在接待機上所能理解的聲音差異。我那位的同事顯然已經訂了早餐,但第二天早上他不得不大聲要求。我自己,在旅館裏有很多人,但是很少有人看到昨天的工作人員在互相爭論,爭論應該是實的。我自己的房間很,可能已經是1980年代的火。電線在牆上,希望這些都不會再解開了。總體而言,我不會再預訂這家酒店了。爲什麼員工和客人總是不

我們一家四口(2個成人2個青少年)預訂了這家酒店,在古龍水的3晚城市休息。從火車站打8歐元的出租車後的第一印象是,非常乾淨,現代和友好的前台工作人員。位置很棒,如果你比較健康,就步行到巧克力博物館甚至市中心。沿着萊茵河邊的長廊走一圈。抓緊吃早餐。唯一有點消極的是,當我去酒吧繼續爲我們聚會點飲料時,酒吧工作的金髮女士似乎有點沮喪(是的,我喝了很多😀)但那是她的工作。她第二天還不錯,其餘的工作人員都很棒。我會毫不猶豫再次預訂這家酒店。謝謝諾富特公司幫助您旅行愉快。

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Been here a couple of times. Rooms are ok though you can see that beds have seen better times. Matresses and pillows are ok, normal standard but decor of the bed has seen better. Location of the hotel is great, bus and metro just outside the door. City centre also good to reach by foot, max. 15 minutes Breakfast has a wide selection.

玻璃頂，陽光非常好。酒店旁邊就是萊茵河和廣場，吃飯喝酒購物，散步逛街都非常方便，河對面就是展館，步行可到。科隆大教堂，步行街就在旁邊，非常不錯的選擇。

My wife and I stayed in this aparthotel at the end of July 2023. It was well situated within the city and was less than 15 minutes walk into the city centre and the Cathedral. The staff were friendly and had left a drink in my room as it was my birthday, but for some reason the staff member thought I was 6 years old! Odd seeing as I booked with a credit card. I had written to the hotel prior to let them know it was my birthday as well. The apartment was definitely big enough for both of us, with a small hob, microwave and fridge, though we didn’t cook anything, it was nice to have the extra room to relax. There is underground parking at the apartments, which is €20 a day. For the convenience it was worth paying even if it is a little expensive. It rained most of the time we were there, but there is still plenty to do. The Cathedral is free, which is always good and the Hohenzollern Brücke which is full of locks is great to walk over the Rhein. Cologne is a lovely city for a couple of days

衞生：不錯的，打掃及時服務好 設施：感覺也挺好，還帶usb口插座。 服務：前台金髮碧眼的美女很漂亮，服務也很耐心，不會英語都給我翻譯👏🏻👏🏻👏🏻，該要個聯繫方式😀😀😀 酒店離火車站和科隆大教堂，以及商業街非常近，符合我需求。

This hotel is in a prime position for access to the city centre, Rhine River and major tourist attractions. It is a quaint hotel offering decent size rooms and a beautiful and changing buffet breakfast. The staff really make this hotel worth visiting, from the Reception staff to the incredibly friendly Breakfast staff. I would like to give a special mention to Corina for her attentiveness and friendliness. She makes you feel very welcomed. My only complaint would be that the cleaning staff were hit and miss and its something that the hotel should be monitoring. The last 2 days of our stay, the cleaner was very slack. I informed reception and this was fixed immediately but I shouldn't have had to say anything. I have cancer and staff were informed that my medication needed refrigeration and they provided me with an extra keycard to ensure the fridge stayed on whilst we were out but this particular cleaner kept removing it from the port. Overall I would definitely recommend this hotel but cleanliness should never be compromised.

The hotel is ok, getting older and that is started to show. However, the hotel staff at reception and cleaning is good. The hotel is located a bit off the Strassebahn stops so there is a few minutes walk to the hotel if you don't have a car. There is missing a walking lane from the street to the hotel, so guests have to walk across a badly illuminated car entrance and a parking lot, it is hazardous. Gas station in front of the hotel is another thing making the arrival site of the hotel environment not so attractive. The other side of the hotel is however nice turning towards the Stadtwald. The really bad experience was the restaurant in the hotel. I like to mention that I very seldom complain at a restaurant, in fact I haven't for years. I ordered a burger and that was the worst service I have experienced for many years. The burger was badly cooked but the worst thing was the buns were so hard that I couldn't cut thru them with a knife. Like they had been frozen in a bag with a hole in it so the bun was exposed to dry cold for long time. I am not joking when I say I couldn't cut through them, it was so literally. I asked the waiter to take it back and he said he would bring a new one. He however did not, and did not approach me to tell me. My wife had her chicken and she finished her meal but not a work from the waiter to me. When I asked for the bill I asked him why and he said the cook had said that nothing was wrong with the burger. I would just stay away from that restaurant, it is a shame for this hotel. Price of hotel was 407 E a double room for 3 nights without breakfast. I travel frequently to Cologne and have stayed in this hotel few times, but I will do my best to stay away from this hotel in the future.