This hotel should only be used as a bed to sleep in, and expect absolutely nothing more. I was here on business with 2 colleagues and everything was just ok. The people in the reception looked very bored and uninspired. The room was alright, the housekeeping a joke. To be fair, with 3 people living in a very small room the space to clean was minimal as we had to spread quite a bit, but I expected the trash bin to be emptied. The beds were alright and the AC excellent, which was good as the area around the hotel tend to be noisy as it is in the industrial part of town. There was a brief 10 minute walk to the s-bahn. Very few choices of food around the area. The breakfast, that they priced up from €7.50 to €10.50 from our booking to arrival is not worth the money, with a very bad selection and slow refill when there is a lot of people. The Frau managing the breakfast area was very agressive in asking for room number and barely understood any English making it very awkward. If you are a smoker, then the smoking area outside does not have any place to sit. Unless there is no other available places to stay, I will not come back to this hotel.
The hotel is ok, getting older and that is started to show. However, the hotel staff at reception and cleaning is good. The hotel is located a bit off the Strassebahn stops so there is a few minutes walk to the hotel if you don't have a car. There is missing a walking lane from the street to the hotel, so guests have to walk across a badly illuminated car entrance and a parking lot, it is hazardous. Gas station in front of the hotel is another thing making the arrival site of the hotel environment not so attractive. The other side of the hotel is however nice turning towards the Stadtwald. The really bad experience was the restaurant in the hotel. I like to mention that I very seldom complain at a restaurant, in fact I haven't for years. I ordered a burger and that was the worst service I have experienced for many years. The burger was badly cooked but the worst thing was the buns were so hard that I couldn't cut thru them with a knife. Like they had been frozen in a bag with a hole in it so the bun was exposed to dry cold for long time. I am not joking when I say I couldn't cut through them, it was so literally. I asked the waiter to take it back and he said he would bring a new one. He however did not, and did not approach me to tell me. My wife had her chicken and she finished her meal but not a work from the waiter to me. When I asked for the bill I asked him why and he said the cook had said that nothing was wrong with the burger. I would just stay away from that restaurant, it is a shame for this hotel. Price of hotel was 407 E a double room for 3 nights without breakfast. I travel frequently to Cologne and have stayed in this hotel few times, but I will do my best to stay away from this hotel in the future.
科隆希爾頓酒店坐落於科隆市中心,優越的地理位置使它成為科隆一個令人嚮往的住宿選擇。 酒店距離科隆火車總站僅有200m。在該地區觀光很容易,St. Maria Himmelfahrt、Roman Catholic Archdiocese of Cologne和Denkmal für die Gestapo-Opfer都在酒店附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。有飲水需求的旅客,酒店還為您提供了電熱水壺和瓶裝水。除此之外,配備有拖鞋和24小時熱水的浴室是您消除一天疲勞的好地方。閑暇時間在酒店的咖啡廳喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Mercato Deluxe(意大利菜)品嚐下一流的推薦美食ESPRESSO MACCHIATO,Cafe Relchard(德國菜)和Al Salam(中東料理)是另外兩處不錯之選。住客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。酒店配置有會議廳,定能滿足您商務活動方面的需求。酒店會為旅客提供便捷的禮賓服務。