科倫坡Ukaaye Private Limited附近酒店

Hotel was safe, clean and comfortable. The travel desk staff, led by Mr Bathiya, were really helpful and friendly. We customised travel around Sri Lanka and back to Colombo- the process was very clear, prices were reasonable, and it made for a great holiday. The neighbourhood gets quite busy at night and the hotel soundproofing isn't great, and the breakfast is pretty basic. Everything else is good

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

我在這裏度過了一個長假,最後不知不覺地在這家酒店呆了很長時間。這是酒店沒有客服,接待員卡西爾使用了比薩語。管理人員對於顧客毫不關心,他們全都相信接待人員的話。沒有水,字面上來說是沒有水。特別是晚上的高樓。根本不用熱水。如果你需要洗衣服,你必須打電話給接待員,通知他。邪惡的接待員名字叫Janani在7.30am打電話給你,如果有延遲,那故事就結束了。他們收費很高,但甚至從不給每日免費水瓶。如果你住一晚,牀墊很好,那麼他們會翻來覆去地蓋好,爲下一批客戶的飛機做準備。客戶提供的免費毛巾被用來擦廁所。客戶使用的毛巾被用來清潔廁所。清潔廁所後地板。兩天沒有房間。服務。根據酒店政策,如果客戶入住,他們不會更換或清潔房間。廁所設備損壞。酒店大多數房間都有便宜的酒店用品,如牀和硬彈簧米、廁所設備等不符合標準。昏暗的電梯有時工作,有時不工作。每間客房。即使客房有兩個託管人,也提供一張牀單和兩個軟枕頭。總的來說,這個地方對我來說是一個可怕的經歷。雖然您已經付款了,但這是一個您無法期望客戶服務的地方,他們優先考慮金錢的同時,客戶被對待非常非常糟糕。從管理層到地面工作人員。最後但並非最不重要的價格點,他們出售如此低規模的酒店真的很高。因此,我想請tripasvosor重新評估服務標準。

西式早餐很贊，每天我竟能全部吃完，房間乾淨，但門鎖設計有問題，進屋后得用手機打燈照着才能鎖門！很不方便！ 第一晚臨街房間很吵，後面換到裏面才好很多！

I contacted the hotel to make a confirmation for my brother-in-law's anniversary dinner and was connected to Chamath Gamage, who supported me with a positive attitude & extended to help me out with the reservation since it was a special occasion at the hotel too where seating is limited. Thus being so Chamath reached out to Mr.Denver to seek advise. Within a span of 30 minutes Chamath called me back & confirmed informing me that the reservation is successful & the hotel could have my brother-in-law & his wife to enjoy their anniversary evening at the hotel that evening. I am grateful for Chamath for making the service matter along with a supportive team who was able to facilitate our request midst the special occasion. I wish Chamath & Mr.Denver Good luck in all endeavors to carry out the positive service mindset to all customers they meet.

非常滿意的一次入住體驗，前一天晚上到底科倫坡，入住了一家分數很高的民宿，結果讓我想起了小馬過河的故事，於是熬到早上趕緊換了這家，原來想把行李先放前台，等能辦入住時再回來辦，結果前台小哥看我們一臉疲倦，九點就讓我們辦了入住，又因為第二天到康提的火車是三點半的，還給我們延遲退房到三點，這樣避免了很熱的天在外遊蕩，非常感謝。酒店位置相當優越，對面就是水中寺和岡嘎那寺廟，樓下是個很高大上的商場 ，所有進出都要安檢，早餐豐盛，服務周到，微笑熱情，滿分必須的

酒店位置優秀，就在海岸邊上，在房間就能看到海邊小火車，樓頂的無邊泳池也很優秀，既能看到科倫坡城市的喧囂也能看到印度洋的夕陽，房間不算大但設施齊全乾凈，很符合國人對酒店的要求，美中不知的是酒店辦理入住的效率較低，需要等待的時間有點久。

酒店大門設計比較有中國特色，因為是晚上到提前通過攜程聯繫酒店留門。入住很快捷。房間設施比較舊，熱水很舒服，不過浴簾基本屬於脫離組織的狀態了😂凌晨4點多被突然的猛推門聲驚醒😱嚇得趕緊把行李箱堵上門，感謝攜程客服及時回饋聯繫酒店並給與安撫，酒店負責人在國內，有時差，不過也及時做了回復。后得知是喝醉客人誤推門，但是單獨帶着孩子在海外，還是很害怕。門鎖沒有防盜鏈也沒法完全反鎖，再猛推可能就被推開了，目前解釋是誤會，醉酒客人誤闖，但是萬一真的撞開門，那就不止是驚嚇的問題了。感覺人身安全受到影響，後半程基本沒太敢睡！早餐有中餐，點了餃子和麵條，有幸見到了經理，人很熱情，還分享招待了榨菜，中國的味道。整體還是比較愉快的，不過建議做好客房防護措施，也避免醉酒客人亂闖。

Exquisite historical building in excellent condition, beautiful views, and the team at the Travelers Bar are friendly, efficient, and make your experience very enjoyable. The breakfast bar is unmatched in selection and quality as well as the views of the sea.

這家酒店前台很有親和力。早餐也非常好。酒店房間很舒適。價格實在很美麗。傍晚游泳池上看著日落泡在水中有一種不同的感覺。