科倫坡UWIN.LK附近酒店

As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!

My experience with the hotel is excellent. Very respectful environment. Morning buffet had variety of choices and worth for what I paid. Room was very clean and served with all sort of accessories to stay. I had a head and neck massage at hotel spa which was an unforgettable experience. Damayanthy, the therapist with more than 15 years experience (dedicated and passionate) gave a nice massage for my painful neck. Overall very good experience staying in the hotel.

服務很棒。我以爲要把行李出去,因爲很快去檢查,最後給我房間。,超早。一切都很乾淨,房間寬,舒適。.所有人都非常有禮,我肯定會回來的。

This was the place we chose to stay for 5 days when Colombo curfew was enforced. For 5 days Bandar was more than helpful, ket everyone happy and things clean. Even with food shortage we had an amazing stay. It felt like home away from home. Thank you to the owner and a very special thank you to Bandar. Stay safe Sri Lanka!

我寫這篇文章時坐在喜來登的科倫坡廚房餐廳。對工作人員的不注意,無私的服務感到非常失望。人力資源部門真的必須全力以赴,要麼爲員工提供足夠的培訓(他們看起來非常像學校的孩子),要麼在未來的招聘中更有選擇性。無論如何,喜來登的工作都削減了,試圖甚至匹配科倫坡其他5星級酒店所提供的服務水平。想嘗試科倫坡喜來登的餐館?不要打擾。明顯的不足的經驗!

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

Exquisite historical building in excellent condition, beautiful views, and the team at the Travelers Bar are friendly, efficient, and make your experience very enjoyable. The breakfast bar is unmatched in selection and quality as well as the views of the sea.

The rooms were compact. The linen and towels were clean. Everything About the hotel was good except the food at their restaurant. I think they have a chef coming in once a week who preps everything and all that the chefs who are there do is reheat and serve it. Tonight's dal will become sambar tomorrow. Breakfast's aloo bhaji will become the base for the veggie curry they serve for Dinner. The poori was so hard I had to break it instead of tearing it. There is sausage for breakfast and the same gets converted to devilled sausages for dinner. There are quite a few number of restaurants around this place. It's better to not pay for the food and choose to eat outside before going back to your hotel.

對於服務 5，對於放鬆的機會 - 0;( 四樓的工人要么半夜大聲打電話，要么凌晨一點聽音樂；（而且由於大樓中央的空間，聲音聽起來就像是井裡的聲音！彷彿在我們的外面） “窗戶” 我們的早晨從早上 7:30 開始，因為工人們決定繼續維修！為什麼這麼早？儘管上午10點到11點已經很安靜了。為什麼不在10點到11點鑽孔鑿鑿，卻在晚上和凌晨打擾客人睡眠。 工人們不願意聽經理的話！顯然不是權威 晚上我三次去找經理，每次他都站起來和工人們說話。但他們每次都沒有聽他的話 此外，早上，這些人擤鼻涕、吐口水，整個旅館到處都是，我們可以說這是我們整個六個月旅行中最糟糕的一晚。 可以看出酒店員工的努力，但與第三方員工以及酒店客人關於保持沉默的對話還是值得的。否則，在接待處，他們會用免提通話，不戴耳機觀看視頻，然後像最後一次一樣咳嗽。然而，將男士內褲翻過來掛在公共區域並不是很體面，而且會讓客人感到不舒服。 畢竟，人們來到酒店首先是為了睡覺和放鬆！

OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.